Top Tech Jobs & Startup Jobs in Toronto

The Quality Analyst monitors and evaluates processes to ensure compliance with company standards, identifying areas for improvement and collaborating with teams to enhance performance and customer satisfaction.

The Operations Manager oversees the performance of customer operations, ensuring service levels are met and driving employee engagement and continuous improvement.

The Quality Manager drives quality excellence in contact center operations, ensuring compliance and performance optimization while implementing continuous improvement processes.

As a Lead Prospector, you will identify potential customers using research and lead vetting, collaborating with sales teams to deliver quality leads.

The Operations Supervisor oversees team performance, ensuring high customer satisfaction and quality metrics while fostering a positive work culture and resolving conflicts.

The WFM Analyst manages scheduling, staffing, and service levels, analyzes performance data, and coordinates with supervisors and clients for operational efficiency.

The Real Time Analyst monitors performance metrics, manages intraday operations, ensures adherence to service levels, and communicates with teams to maintain efficiency.

The Business Analyst optimizes call center operations by analyzing data, implementing process improvements, and reporting on performance metrics to enhance efficiency and customer satisfaction.

The Quality Team Lead is responsible for managing the QA program, ensuring quality standards, conducting analyses, and improving team performance.

The Sales Development Representative drives customer engagement through calls and emails, manages leads via Salesforce, and supports advertising efforts on the Pinterest platform.