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Plan and execute manual functional, regression, exploratory, compatibility, integration, performance and security testing for a web application (Structure for Jira). Triage issues, communicate with PMs, designers, developers, and document tests and checklists.

Own the post-sale lifecycle for enterprise accounts, drive GRR/NRR, manage renewals and expansions, run executive reviews and success plans, boost product adoption, use AI-assisted tooling for efficiency, forecast renewals, document outcomes in Gainsight, and collaborate with Product and Sales to surface case studies and customer-driven product improvements.

The QA Analyst will conduct comprehensive testing of software applications, perform test execution, collaborate with developers, and support continuous testing practices.