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The CTO will lead WES's technology strategy, oversee the technology team, manage digital transformation initiatives, and ensure technology aligns with organizational goals.

Lead development of workforce management capabilities for Customer Service: build contact volume forecasts, capacity and headcount models, manage BPO partner planning and performance, support budgeting and long-term staffing, and present workforce insights to senior leadership.

The AD, Digital Engagement will drive digital engagement strategies, manage a team, optimize digital channels, and measure performance to support WES's mission.

The Product Owner I will support Salesforce platforms by translating business priorities into product enhancements while working with stakeholders and technology teams for efficient solution delivery.

The Digital Marketing Manager will develop and manage digital marketing strategies to enhance WES’s brand and engage various stakeholders.