Top Tech Jobs & Startup Jobs in Toronto

Supports the strategy, growth, governance, and execution of a retail loyalty program. Leads cross-functional initiatives, member research, performance analysis, business requirements, implementation planning, leadership communications, and operational improvements. Partners with Marketing, Product, Analytics, Finance, Legal, Privacy, Research, Operations, and Contact Centre teams to improve member experiences and program performance.

Analyze customer, operational, and financial data to identify trends, risks, and growth opportunities. Build forecasting and financial models, monitor KPIs, reconcile data, and deliver performance insights for strategic initiatives. Apply statistical techniques and BI tools to create actionable presentations and influence stakeholders. Partner cross-functionally with business, finance, and data teams while managing project timelines and communications.

Owns the day-to-day operation, governance, administration, and continuous improvement of Canadian Tire’s Medallia Voice of Customer platform and program. The role manages access, support, privacy, data quality, reporting, stakeholder relationships, vendor coordination, training, adoption, and roadmap enhancements. It partners with Customer Research, IT, Privacy, Store Operations, Dealers, and corporate teams to increase the value and use of customer feedback insights across the organization.

Leads the strategy, roadmap, development, and performance of Triangle loyalty digital experiences. Oversees a digital product team, aligns enterprise stakeholders, manages portfolio planning and budgets, and ensures customer-facing products deliver measurable engagement and business outcomes. The role strengthens product governance, delivery practices, customer experience, security, privacy, accessibility, and responsible data use while coaching teams and influencing senior leaders.

Supports Manhattan warehouse and labor management systems across distribution centers. Responsibilities include triaging operational issues, conducting root-cause and statistical analysis, improving processes, supporting IT and operations, creating KPI reports and dashboards, assisting projects, and providing ad hoc supply-chain analysis. The role serves as a Manhattan systems subject matter expert, collaborates with vendors and cross-functional teams, and provides rotational pager support for critical production issues.

Leads advanced statistical modeling and analytics using retail, customer, and loyalty data. Develops forecasting, causal inference, experimentation, predictive modeling, segmentation, optimization, and statistical learning solutions. Partners with senior leaders to drive customer growth, retention, promotional effectiveness, and financial performance. Establishes model validation and monitoring standards, translates complex analyses into recommendations, and coaches analysts and data scientists while maintaining technical oversight.

Lead strategic network and security infrastructure programs: develop capability roadmaps, define security standards, prioritize initiatives, align stakeholders, deliver capability frameworks and communications, and drive technical decisions to improve enterprise cyber posture.

Supports the bank’s Regulatory Compliance Management program through regulatory monitoring, compliance testing, risk assessments, control oversight, issue remediation, governance reporting, documentation, and training initiatives. Advises business partners on regulatory obligations, assesses regulatory changes, challenges first-line compliance activities, and prepares metrics and materials for management committees. Requires experience in financial services compliance, risk, audit, internal controls, or governance, with knowledge of Canadian banking regulations and three lines of defence practices.

Manages occupancy cost administration across a national retail real estate portfolio. Audits CAM invoices, rental adjustments, percentage rent calculations, landlord statements, and rent variances to identify savings and ensure lease compliance. Oversees invoice workflows, tenant billings, landlord relationships, banking-information changes, and occupancy administrators. Uses Lucernex reporting to identify cost-saving opportunities and leads special projects while partnering with finance, legal, accounting, development, and construction teams.

Leads enterprise financial planning, forecasting, consolidation, performance reporting, variance analysis, and executive storytelling. The role supports IFRS-compliant consolidated forecasts, HFM transformation projects, financial modeling, reconciliations, and ad hoc analysis for senior management, the CFO, and Board. It partners cross-functionally with finance teams and drives improvements through Excel, Power BI, AI, and automation tools.