Top Tech Jobs & Startup Jobs in Toronto

Provides second-level support for store applications, troubleshooting incidents, monitoring performance, and maintaining support documentation. Coordinates vendors against SLAs, manages incident and problem resolution, performs root cause analysis, and reports operational metrics. The role collaborates with technical teams, Product Owners, and business stakeholders, supports continuous improvement, and may participate in after-hours on-call coverage.

Lead Hadoop-to-Azure modernization, including migration planning, scalable data pipelines, AI-enabled engineering frameworks, workload optimization, validation, governance, and cost management. Manage data engineers and technical leads, establish quality and observability standards, coordinate cross-functional delivery, and communicate roadmaps, risks, and outcomes to technical and executive stakeholders.

Develop predictive and prescriptive models supporting forecasting, replenishment, pricing, and promotion decisions. Apply statistical and machine learning techniques to identify sales drivers, quantify causal impacts, conduct scenario analysis, and deliver actionable insights. Partner with cross-functional teams to integrate explainable models into business processes, manage analytics projects, support production implementations, and coach team members in advanced analytics.

Supports the organization’s third-party and operational risk programs by coordinating risk assessments, evaluating control environments, monitoring remediation, preparing dashboards and governance reporting, and providing oversight throughout third-party lifecycles. The role collaborates with procurement, legal, cybersecurity, compliance, technology, and enterprise risk teams; supports regulatory reviews and audits; and assesses operational resilience, concentration risk, fourth-party dependencies, and supply-chain risks.

Supports order management systems and supply chain processes by monitoring system health, analyzing exceptions, processing purchase and store orders, investigating allocation issues, maintaining queries and reports, supporting testing, and resolving process or system interruptions. The role collaborates with merchandising, supply chain, and corporate stakeholders while documenting processes and driving continuous improvement.

Leads PCI DSS governance and compliance activities, including annual assessments, control analysis, evidence collection, gap remediation, stakeholder education, and compliance sustainment. Partners with IT, business teams, project managers, and external assessors to implement security controls and close compliance gaps. Provides PCI subject matter expertise on complex projects, improves governance processes and metrics, and mentors junior staff.

Supports the Post-Purchase Program through process development, service-provider performance monitoring, financial modeling, feasibility analysis, vendor billing, and reporting. The role collaborates with quality, brand, merchandising, product development, offshore teams, and vendors to expand product repair and spare-part support, improve customer experience, manage online review responses, and monitor program performance and costs.

Designs and governs secure, scalable end-to-end architectures across retail supply chain, stores, merchandising, and digital platforms. Responsibilities include cloud architecture, API and event-driven integration, data and AI/ML enablement, architecture documentation, governance, security, resiliency, and delivery roadmaps. The role partners with product, engineering, data, security, operations, and business leaders while mentoring technical teams and guiding architecture decisions.

Supports post-purchase order operations by managing operational inboxes, triaging order and vendor issues, investigating exceptions, coordinating resolutions, monitoring dropship performance, and identifying recurring problems for reporting, automation, and process improvement. The role collaborates with vendors, stores, transportation teams, contact centers, and internal stakeholders to improve customer and vendor experiences.

The Senior Procurement Analyst supports procurement and merchandising teams by identifying and executing savings opportunities across business categories. Responsibilities include purchase and supply-market analysis, sourcing strategy, RFI/RFP development, bid analysis, vendor negotiations, line and vendor reviews, and developing procurement tools and best practices. The role provides recommendations to senior stakeholders, improves team productivity, and contributes to cost-saving initiatives.