Top Tech Jobs & Startup Jobs in Toronto

Provide hands-on customer support for families, care partners, and care organizations using Pontosense and Silvie products. Own tickets across calls, emails, and chats; assist with setup and troubleshooting; resolve escalations from the BPO team; create help-centre content; and identify recurring customer issues for product and engineering teams. The role is hybrid in Toronto or Waterloo, with remote flexibility.

Build and lead Silvie’s ambassador community across Canada and the US. Recruit respected older adults and their families, develop relationships, capture testimonials and videos, host events, share stories across marketing channels, gather product feedback, and manage ambassador engagement, tracking, recognition, and referrals.

Owns the end-to-end hardware supply chain across international factories, Canadian and U.S. logistics nodes, and customer delivery channels. Responsibilities include forecasting, purchasing, lead-time and safety-stock management, inventory replenishment, refurbishment, repair, reverse logistics, SOPs, dashboards, scorecards, and parcel economics. The role builds and operates a scalable supply chain system while coordinating with manufacturing partners, engineering, leadership, warehouses, and 3PLs.

Build and own Silvie’s SEO and AEO program from the ground up. Responsibilities include keyword research, answer-focused content, technical SEO, schema, internal linking, comparison pages, authority building, publishing, and performance measurement. The role will optimize visibility across Google and AI assistants, create dashboards for rankings and conversions, and collaborate with growth, product, content, and customer support teams to develop trustworthy content for families and caregivers.

Provides technical onboarding, integration, and ongoing account support for agencies and major partners. Builds and maintains APIs and data flows, coordinates deployments, creates rollout documentation, troubleshoots customer issues, and communicates field feedback to product and engineering teams. Partners with the Solutions Lead on key accounts and major deals while helping customers launch and operate the company’s sensor platform successfully.

The Director of Finance will build and lead Pontosense’s finance function across Canada and China. Responsibilities include consolidated monthly close, forecasting, FP&A, product costing, inventory and COGS planning, financial controls, annual audits, tax coordination, investor reporting, fundraising models, and diligence preparation. The role partners closely with the CEO and leadership team, initially operating hands-on while establishing scalable processes and eventually building a finance team.

Own Pontosense’s company narrative across technical content, demo videos, LinkedIn, website news, YouTube, and social channels. Translate radar sensing, AI, product progress, partnerships, and company culture into clear, credible content for partners, investors, talent, and industry audiences. Work directly with the CEO and technical teams, support leadership thought leadership and press, manage the content calendar, and measure engagement and inbound impact.

Build and improve iOS and Android applications with React Native and TypeScript. Collaborate with product and design teams to create polished, accessible mobile experiences, prototype and ship features, integrate native modules and connected-device functionality, and maintain performance, reliability, testing, monitoring, and secure real-time data handling. Use AI development tools daily while contributing to UX decisions and solving real user problems.