Top Tech Jobs & Startup Jobs in Toronto

Lead development of strategic, culturally relevant concepts and high-quality copy across social, digital, experiential, film, CRM, and traditional channels. Collaborate with art directors, strategists, and account teams, shape brand tone, incorporate AI-enabled tools responsibly, iterate on feedback, and support fast timelines while protecting creative quality.

Lead ICUC’s company-wide AI and automation strategy as a founding product and innovation leader. Evaluate and implement tools across community management, insights, monitoring, strategy, and social listening; establish scalable automation standards; build impact reporting; and drive adoption across delivery, operations, marketing, growth, and client success. The role also shapes AI-enabled market positioning, develops internal automation literacy, and connects technology investments to measurable client, quality, and margin outcomes.

Manage enterprise client accounts, serving as the primary contact, driving retention, growth, satisfaction, and upsell opportunities. Lead client reviews, presentations, proposals, social media strategy, project implementation, budgeting, and Salesforce updates. Collaborate with strategy, insights, revenue, operations, and partner agencies while contributing to pitches and strategic offerings. The role requires strong social media expertise, communication, organization, problem-solving, and presentation skills in a remote, global environment.

Lead business transformation strategy for global clients, advising C-suite stakeholders, leading pitches, developing transformation frameworks, and shaping digital media products. Translate market data and technical insights into persuasive strategic narratives, build reusable intellectual property, facilitate diagnostic sessions, and support cross-border growth. Collaborate with product, engineering, UX, and account teams on discovery, user journeys, prototyping, and product-led transformation. Measure commercial impact through attribution, media mix modeling, and transformation performance analysis.

The Client Success Manager will oversee account management for major clients, ensuring growth, satisfaction, and effective strategy implementation by collaborating with internal teams and advising on social media solutions.

Moderate and respond to comments across client social channels in English and French, write engaging content, maintain safe respectful communities, escalate issues and trends, and develop strong understanding of client brand voice and audience. Work requires shift flexibility and collaboration with global teams.