Leads end-to-end delivery of enterprise supply chain analytics and optimization programs. Responsibilities include engagement governance, executive stakeholder alignment, solution architecture, modeling, data integration, platform configuration, UAT, change management, adoption, and cross-functional team leadership. The role combines hands-on technical implementation with program management, statement-of-work scoping, risk management, and customer enablement across global enterprise engagements.

Owns end-to-end Lyric platform deployment workstreams for enterprise supply chain customers, from planning through go-live and steady-state monitoring. Responsibilities include project planning, stakeholder and executive alignment, risk management, UAT, customer training, adoption, requirements translation, and AI-enabled supply chain process improvement. The role is customer-facing, hands-on, autonomous, and involves collaborating with technical delivery teams and experienced operators.

Own strategic enterprise customer relationships, driving adoption, retention, measurable value, and expansion. Lead success reviews and executive engagements, translate supply chain challenges into solution strategies, build prototypes in Lyric Studio, train customer teams, coordinate internal stakeholders, and identify growth opportunities. The role requires deep supply chain expertise, technical fluency in modeling, planning, or AI/ML, strong executive presence, and up to 30% travel.