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Harvey

Mid-Market Customer Success Manager (Toronto)

One Month AgoSaved
Hybrid
Toronto, ON, CAN
Mid level
Mid level
Artificial Intelligence • Legal Tech • Professional Services • Software
Own adoption and value realization for 40+ mid-market legal and in-house customers. Lead implementations, training, enablement, and playbook creation; monitor health metrics to drive renewals and expansion. Act as trusted advisor, gather product feedback, and scale 1:many success programs.
Top Skills: CatalystLlmsSalesforce
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