Lead delivery and support of SAP PP and QM across North America: manage projects, enhancements, upgrades, testing, integrations (MES, EWM), end-user support, vendor management, and roadmap/strategy while ensuring processes, configurations, and documentation meet business and technical requirements.

Lead design and implementation of SAP BTP-based solutions, integrations, and extensions for S/4HANA and non-SAP systems. Build cloud-native apps with CAP, Fiori/UI5, and Cloud Foundry, design APIs and event-driven integrations, enforce security and governance, collaborate with stakeholders and vendors, and drive DevOps/CI-CD, testing, and automation practices.

Manages strategic relationships with assigned regional and national CPG customers, including Jean Coutu. Develops account strategies, achieves sales and profitability targets, manages trade spend, analyzes market and POS data, prepares forecasts, presents business reviews, and collaborates with sales, finance, supply chain, demand planning, and store operations teams to drive growth and promotional ROI.