The Account Manager will be responsible for managing a diverse portfolio of clients, overseeing operational requests, setting up client action register calls, and providing exceptional customer service. They will collaborate with various stakeholders to ensure an exceptional client experience and perpetual client retention.

The VIM Associate is responsible for managing a diverse portfolio of clients, overseeing VIM operational requests, ensuring timely delivery of units, coordinating with third-party vendors, managing drivers and vehicle repairs, making strategic decisions on behalf of clients, maintaining client profiles, and providing regular reporting. This role requires exceptional customer service skills and the ability to work in a dynamic and fast-paced environment.

Provide administrative and operational support to Account Managers, focusing on customer satisfaction through timely completion of service requests. Assist in managing CRM requests, responding to customer communications, and handling various tasks assigned by Managers. Collaborate with internal teams, create reports, maintain customer profiles, and escalate service issues. Requires proficiency in Microsoft Office, strong communication and customer service skills.