Top Tech Jobs & Startup Jobs in Toronto

Business Systems Analyst connects business and technology teams by gathering requirements, translating solution designs into user stories and acceptance criteria, assessing system impacts and dependencies, supporting Agile delivery, performing functional testing, investigating defects, and maintaining technical documentation. The role works across product, engineering, architecture, and quality engineering teams to deliver secure, integrated insurance and investment technology solutions.

Leads Manulife Affinity’s partner growth strategy across financial institutions, retail, alumni, professional, and special-interest segments. Owns profitable growth, partner acquisition, strategic negotiations, sales performance, forecasting, and P&L accountability. Builds executive relationships, aligns cross-functional teams, develops a data-enabled sales engine, and coaches a high-performing commercial organization. Requires extensive senior sales leadership experience in insurance, financial services, partnerships, or distribution, with strong commercial acumen and knowledge of the Canadian market.

Leads a multi-location team managing mortgage and lending delinquencies, loss mitigation, repayment solutions, and complex customer cases. Ensures regulatory compliance, risk controls, service quality, operational performance, and team development. Partners with Lending, Risk, Legal, Customer Experience, and Operations teams while supporting process improvements, transformation initiatives, audits, and data-driven enhancements.

Leads engineering teams and cross-functional technology programs, translating business and technical requirements into software development roadmaps and implementation plans. Oversees large-scale initiatives, delivery outcomes, technical standards, stakeholder communication, risks, and continuous improvement. Partners with business leaders, architects, and technical experts to deliver scalable solutions while mentoring engineers, managing performance, and fostering an inclusive, high-performing culture.

Leads a team delivering complex client implementations, enrollments, and ongoing service for group benefits plan sponsors. Oversees client outcomes, service quality, workforce planning, escalations, risk governance, and cross-functional issue resolution. Establishes service standards, drives root-cause analysis, improves operating models, and leads continuous improvement initiatives to increase scalability, consistency, and client experience across AdminAdvantage operations.

Leads two teams responsible for deposits, billing, and commission administration. Oversees premium allocation, financial controls, suspense accounts, exceptions, receivables, and accurate commission payments. Partners with Finance, Risk, Underwriting, Sales, IT, and offshore operations teams to manage performance, compliance, service levels, and operational risk. Drives process improvement, automation, AI adoption, KPI management, stakeholder engagement, and employee development.

Build and maintain accessible React component libraries, design tokens, tooling, documentation, and AI-enabled development capabilities for an enterprise design system. Design durable APIs, support cross-platform component foundations, improve developer adoption, and ensure robust testing and accessibility compliance. Collaborate with designers, architects, product teams, and a large engineering community while contributing to agile delivery, release automation, and ongoing engineering culture transformation.

Leads fraud analytics, customer risk scoring, fraud technology, intelligence, risk assessments, and prevention strategy across banking products and channels. Develops detection models, monitoring frameworks, dashboards, and executive reporting; manages vendors and governance activities; partners with risk, compliance, technology, data, and operations teams; and builds a high-performing fraud analytics and risk management team.

Advises Group Benefits Operations leadership by managing performance scorecards, executive reporting, strategic initiatives, governance, risk, audit readiness, and corrective actions. The role translates operational data and annual priorities into decisions, roadmaps, accountability, and measurable outcomes across Claims, Plan Design Services, and Plan Member Administration. It facilitates governance forums, supports senior leaders, tracks milestones and dependencies, and drives cross-functional initiatives from planning through implementation.

Leads Manulife’s enterprise portfolio of reusable digital capabilities across global markets. Owns strategy, roadmap, product management disciplines, prioritization, adoption, governance, lifecycle management, and business-value realization. Partners with technology and segment leaders to build scalable, secure, API-enabled capabilities, increase reuse, reduce duplication, and accelerate digital delivery. Establishes federated decision-making and advances AI-enabled customer experiences, development, operations, and optimization.