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The Senior Account Representative supports Solventum’s Health Information Systems Business. The posting provides limited role-specific responsibilities and notes the position is newly created, with potential future changes depending on the business’s possible divestiture. Canadian applicants are offered a base salary range of CAD 148,586 to CAD 184,390, plus potential incentives and benefits.

Drives adoption and optimization of clinician productivity solutions for Canadian healthcare customers. Assesses workflows, develops adoption plans and success metrics, delivers training and readiness sessions, monitors utilization, removes adoption barriers, and serves as a trusted advisor to clinical, operational, and IT stakeholders. Partners with product and development teams on customer feedback while improving training materials, adoption playbooks, and implementation methodologies. The role is remote in Canada with up to 25% customer travel.

Serves as a Canadian healthcare workflow and product subject matter expert for 360 Encompass implementations, adoption, and optimization. Advises customers on coding, CDI, data quality, reporting, and operational workflows; supports configuration, change management, training, demonstrations, and readiness activities. Leads workflow design and post-go-live optimization, while providing adoption metrics, reporting insights, best practices, and executive communication. Requires Canadian HIM certification, substantial healthcare experience, and customer-facing implementation or advisory expertise.

Implement healthcare information systems for Canadian healthcare customers. Responsibilities include assessing and validating coding, abstracting, CDI, and HIM workflows; configuring, testing, and supporting application environments; investigating issues; documenting risks; coordinating customer communications; supporting go-live readiness; and training administrators, super users, and end users.

Leads systems engineering for regulated, embedded electro-mechanical medical devices. Responsibilities include requirements engineering, system architecture, risk management, integration, verification and validation, technical reviews, cross-functional design resolution, and regulatory documentation for FDA and EU submissions. The role provides technical leadership across mechanical, electrical, software, and quality teams while evaluating system alternatives, managing product documentation, and mitigating technical risks.