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Lead business transformation strategy for global clients, including major pitches, C-suite engagement, strategic narrative development, consulting frameworks, digital product discovery, user journey mapping, case studies, and proprietary intellectual property. Translate market data and technical insights into transformation roadmaps, support product and engineering teams, and help modernize operating models and grow cross-border revenue. Requires strong consulting, AI and technology literacy, product design, storytelling, marketing attribution, and financial impact measurement expertise.

The Client Success Manager will manage accounts for major brands, ensuring client satisfaction and retention through social media strategy and project implementation.

Moderate and engage with client social channels in English and French, write brand-appropriate content, foster safe online communities, escalate issues/trends, and learn client brand strategy, tone, and audiences. Shift-flexible, remote role.