The Air Ticketing Specialist will process ticketing requests, respond to service desk inquiries regarding bookings and pricing, and manage air contract questions, while utilizing the ADX reservation system for all bookings. Responsibilities include providing consultative solutions, maintaining communication with clients, and collaborating with team members to solve issues effectively.

The Platform Support Analyst at TripArc will ensure the seamless operation of Azure cloud applications, provide user support, manage escalation tickets, document processes, communicate with teams, train users, monitor application performance, and gather user feedback for improvements.