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Manage day-to-day customer relationships, implement product features, optimize sales performance management, and ensure customer success with platform usage.

Own top-of-funnel for enterprise and global accounts: identify high-value targets, execute account-based personalized outreach, qualify opportunities for enterprise AEs, collaborate with Sales/Marketing/Product, and track/optimize engagement metrics to drive pipeline velocity.

Design, automate, and maintain scalable outbound GTM systems: integrate CRM and enrichment tools, build workflows, monitor data reliability, and partner with Sales/Marketing to optimize lead generation and conversion.

The Principal SPM Architect will lead territory and quota planning, define product strategy, collaborate with customers and engineering, and ensure successful TQM implementation for enterprise clients.