Top Tech Jobs & Startup Jobs in Toronto

Supports the digital banking product team by researching customer needs, analyzing product metrics and experiments, defining user stories and success measures, maintaining KPI reporting, supporting product launches, and recommending improvements. Collaborates with Product Management, Engineering, Design, Customer Service, and other teams to improve customer journeys and digital banking experiences.

Analyzes residential mortgage, reverse mortgage, and consumer lending portfolios; monitors credit risk indicators, lending tiers, regional trends, and emerging risks. Produces dashboards and executive reporting, performs root-cause analysis, validates segmentation methodologies, and provides independent risk challenge. Partners with lending and credit teams on governance, audits, and regulatory requests. Improves analytics through automation, AI-enabled workflows, Microsoft Copilot Studio, and Power Automate while maintaining data, model, and risk controls.

Investigates card fraud and financial crime alerts, analyzes transactions and account behavior, manages customer inquiries, documents evidence, prepares incident reports, identifies fraud trends, and escalates risks. The role also supports loss prevention, compliance, process improvements, stakeholder communication, and service-level objectives while handling complex cases and maintaining investigation records.

Leads end-to-end internal audits of the bank’s IT infrastructure, applications, cloud technology, cybersecurity, and artificial intelligence environments. Develops risk assessments, audit programs, control testing, findings, recommendations, and reports for senior leadership. Monitors regulatory expectations, technology projects, and strategic initiatives; advises on technology controls; follows up on remediation; and communicates risks across technical and non-technical audiences.

Leads end-to-end delivery of highly complex technical programs across multiple teams and domains. Owns execution plans, dependencies, risks, governance, implementation readiness, and executive reporting. Drives alignment among Engineering, Product, Business, Enterprise partners, and third parties; resolves delivery constraints and escalates decisions. The role also mentors Technical Program Managers and improves program management standards, controls, and delivery practices.

Supports second-line oversight of third-party and operational risk programs at a financial institution. Responsibilities include third-party risk assessments, due diligence, control reviews, operational resilience, business continuity and disaster recovery testing, KRI analysis, issue remediation, incident investigations, regulatory alignment, reporting, stakeholder engagement, and employee training.

Supports second-line third-party and operational risk management across the bank. Responsibilities include due diligence assessments, risk reporting and analytics, data quality reviews, action-plan tracking, risk system administration, governance documentation, regulatory best-practice research, and business advisory support. The role also assists with risk procedures, training, stakeholder engagement, and senior management reporting.

Investigates suspected fraud and financial crime activity involving card accounts, evaluates threats, manages inbound fraud cases, documents evidence, escalates incidents, supports reporting and loss prevention, and provides client service. The role analyzes detection-system information, maintains case files, identifies trends, recommends process improvements, and ensures investigations follow procedures, service levels, and compliance standards.

Manage Technology Workplace Services operations and a team of ~10 technologists, overseeing end-user support, incident and major-incident management, ITIL4 process adoption, asset lifecycle and laptop refresh, SLAs/KPIs/reporting, endpoint security and compliance, service improvement, and support for company events and executive white-glove needs.

Supports the Bank’s operational risk framework by assessing risks and controls, conducting independent control testing, coordinating issue remediation, and monitoring corrective actions. Supports business continuity through impact assessments and continuity documentation. Prepares risk reporting and metrics, maintains risk inventories, advises business units on mitigation, and contributes to enterprise risk initiatives involving technology, cybersecurity, and third-party risk.