Develop and execute B2B product marketing strategies, product launches, positioning, messaging, competitive research, buyer insights, demand programs, and sales enablement. Partner with product, marketing, sales, and external stakeholders to translate technical products into buyer value. Measure program performance and build reusable AI-powered workflows, prompts, templates, and agents for marketing and sales teams.

Own the highest-level technical escalations, investigating complex bugs, data inconsistencies, API integrations, OAuth configurations, webhooks, permissions, and recovery scenarios. Reproduce issues, read and write code for debugging, analyze logs and API responses, and partner with Engineering through resolution. Support enterprise onboarding, maintain technical knowledge resources, identify recurring product issues, and participate in weekend and holiday on-call rotations.

Lead Rewind's full technology function (engineering, cloud infrastructure, security, and support). Define and execute technology vision and architecture for scale and reliability, own technology budget, build high-performing teams, drive AI-powered engineering practices, maintain SOC 2/GDPR/CCPA compliance, and align engineering with customer needs and product roadmap.