The Operations Lead will enhance the customer journey by delivering exceptional service while managing retail inventory processes to drive profitability. Responsibilities include overseeing inventory accuracy, order fulfillment, and maintaining back-of-house organization. They will also stay knowledgeable about products to assist customers effectively and ensure operational excellence within the store.

The Brand Operations Specialist ensures efficient execution of brand initiatives, managing budgets, overseeing projects, tracking performance metrics, and collaborating across teams while maintaining brand consistency and optimizing operational processes.