Own and expand a portfolio of enterprise B2B SaaS customers through upsells, renewals, cross-department adoption, and consultative value selling. Build ROI cases from customer data, lead executive stakeholder conversations, coordinate internal teams through multi-threaded deal cycles, forecast expansion opportunities, and maintain strong renewal rates. Partner with Customer Success, Product, and Marketing to drive measurable customer outcomes and improve go-to-market strategy.

As a Solutions Engineer, you'll ensure customer success from pre-sale to post-sale by managing AI implementations, configuring workflows, and driving user adoption while collaborating with sales teams.

Generate qualified meetings by prospecting mid-market and enterprise technical support leaders through calls, email, and LinkedIn. Research accounts, tailor messaging to relevant products, meet pipeline targets, test outbound strategies, validate new markets and use cases, and share effective tactics with the sales team. The role requires strong cold-calling, communication, multi-product selling, and familiarity with sales prospecting tools.