Coordinates People Operations and employee lifecycle processes, including onboarding, HRIS data, payroll inputs, documentation, benefits queries, and offboarding. Manages office supplies, access, facilities, vendors, health and safety support, catering, events, and employee experience initiatives. Serves as a primary point of contact for employees, visitors, and new hires while maintaining confidential records and improving People processes.

Manage client research requests from initial brief through expert identification, outreach, qualification, and presentation. Build commercial and industry context, conduct high-volume outbound communication, manage multiple urgent projects, and develop relationships with senior professionals. The role requires meeting individual performance targets, adapting to shifting priorities, working under pressure, and delivering fast, precise client service.