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Rootly

Head of Customer Success

Reposted 17 Days AgoSaved
In-Office
Toronto, ON, CAN
Senior level
Senior level
Software • Automation
Lead and develop the Customer Success team at Rootly, focusing on net revenue retention, onboarding, adoption, and customer satisfaction metrics.
Top Skills: LookerMySQLSalesforceTableau
Rootly Logo
Rootly

Senior AI Engineer

Reposted 18 Days AgoSaved
In-Office
Toronto, ON, CAN
Senior level
Senior level
Software • Automation
Lead the development of an AI-driven reliability assistant, focusing on LLM engineering and AI agent development to enhance incident response for engineers.
Top Skills: Ai Development FrameworksHybrid SearchLlmsSemantic SearchVector DatabasesVector Embeddings
Rootly Logo
Rootly

Head of Support

Reposted 23 Days AgoSaved
In-Office
Toronto, ON, CAN
Mid level
Mid level
Software • Automation
The Head of Support will drive customer success by ensuring effective onboarding, engagement, and feedback, while developing strategic relationships and addressing churn proactively.
Top Skills: BirstLookerMySQLSalesforceTableau
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