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Provides remote customer service leadership in the life insurance sector. Responsibilities include delivering excellent customer experiences, communicating effectively, leading and inspiring teams, participating in leadership training, and pursuing professional growth. The role offers flexible scheduling, mentorship, work-from-home arrangements, incentive trips, insurance reimbursement, and unionized workplace protections.

Conduct virtual meetings with clients to review supplemental benefit options, explain coverage, maintain client records and follow-up communication, and coordinate with team leadership to ensure a smooth client experience.