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Leads partnership sales solutions, including pitch strategy, proposal development, sales enablement, creative execution, workflow prioritization, and resource allocation. Develops strategic narratives and recommendations for high-value prospects, maintains presentation standards and sales resources, collaborates on research and audience insights, oversees partner-facing materials, mentors junior staff, and improves team effectiveness and quality control.

Administer, configure, develop, integrate, and optimize Salesforce Loyalty Cloud and related CRM capabilities. Build loyalty programs, member management, currencies, tiers, rewards, promotions, referrals, workflows, and integrations using declarative tools and custom development. Support Salesforce clouds, data migration, event ingestion, marketing journeys, troubleshooting, data governance, testing, deployment, documentation, and user enablement. Partner with business and technical stakeholders to deliver scalable fan engagement solutions and mentor Salesforce administrators.