Top Tech Jobs & Startup Jobs in Toronto

Implement, deploy, and maintain CityView applications across customer environments (cloud and on‑premise). Perform installations, upgrades, monitoring, troubleshooting, database updates, and off‑hours support. Resolve customer tickets, escalate defects to Development, and contribute to automation, AI‑assisted knowledge management, and operational runbooks.

Provide administrative and operational support for customer accounts, contracts, software licenses, hardware orders, invoicing, renewals, RMAs, and reporting. Coordinate internal follow-ups, installation/service schedules, billing preparation, lease application administration, and maintain organized operational records. Identify process improvements and assist multiple teams with general office coordination.

Lead a finance team to manage month, quarter, and year-end close; perform technical accounting analysis under IFRS; present financial results to senior leadership; oversee revenue recognition for software contracts, audits, and M&A financial integration.

Provide financial support to the Healthcare Group by performing month‑end and quarter‑end close, journal entries, balance sheet reconciliations, revenue tracking and analysis, forecasting, audit support, and leading ad hoc projects while building strong relationships with stakeholders.

Lead Support and Managed Services teams for proprietary software, coach managers, drive operational improvements and KPI performance, manage escalations, liaise with cross-functional teams, oversee budgets and billing, adopt AI/automation to improve efficiency, maintain operational documentation and knowledge management, and travel to customer sites (approx. 25%).