Leads client engagements for digital investigations and full-cycle incident response. Manages technical strategy, recovery planning, project workstreams, budgets, SLAs, team utilization, quality, and client communications. Coaches global team members and directs security implementation activities, including enterprise infrastructure, email systems, cloud platforms, containment, data preservation, and forensic acquisition. Requires extensive incident response experience, cybersecurity expertise, industry certification, and fluent Canadian French.