Top Tech Jobs & Startup Jobs in Toronto

Leads a data engineering team responsible for large-scale streaming and batch ingestion pipelines, data transformations, and semantic data domains. Oversees architecture, implementation, reliability, observability, performance, and data quality improvements while mentoring engineers and driving delivery. Collaborates with product, engineering, support, and business teams, and promotes AI-assisted development and modern data architecture.

Own the full sales cycle for Lighthouse’s Business Intelligence solutions in the hospitality sector, from prospecting and pipeline creation through closing and expansion. Build territory plans, meet quotas, conduct consultative discovery with hotel revenue and executive stakeholders, apply MEDDPICC, use AI-enabled sales tools, forecast accurately, and represent Lighthouse at industry events. The role requires hospitality expertise, B2B closing experience, fluent English and German, and a strong focus on net-new business and revenue growth.

The Senior Support Operations Manager will support Lighthouse’s customer operations function for its hospitality AI platform. The posted description provides limited role-specific details, but indicates responsibility for customer operations within a rapidly scaling, customer-centric technology company. The role is full-time, hybrid, and based in Denver or Dallas.

Own a portfolio of high-value SaaS accounts, building executive relationships and driving renewals, retention, expansion, and measurable ROI. Lead strategic account planning, business reviews, AI and product adoption roadmaps, customer education, and escalation management. Use Lighthouse, AI tools, CRM, business intelligence, and support platforms daily to monitor account health, diagnose issues, demonstrate value, and identify commercial opportunities. Partner cross-functionally with Product, Support, Implementation, Sales, Customer Care, and Engineering.

Own a portfolio of approximately 80 mid-market SaaS accounts, serving as the primary contact for renewals, retention, expansion, adoption, and customer outcomes. Build account and AI adoption plans, conduct business reviews, monitor health and usage signals, lead training, troubleshoot product and data issues, and coordinate cross-functional escalations. Use Salesforce, Gainsight, Looker, Lighthouse products, and AI tools to forecast account health, identify growth opportunities, and manage customer relationships at scale.

Own end-to-end digital campaign execution for hotel-chain and group audiences globally. Manage campaign calendars, landing pages, email workflows, CMS updates, paid and organic channel coordination, audience segmentation, and cross-functional messaging. Analyze MQLs, SQLs, pipeline, conversion rates, and closed-won revenue to optimize performance. Use HubSpot, CMS platforms, and AI tools such as Claude and Clay to launch, personalize, and streamline campaigns.

Lead and coach a LATAM Account Executive team, improving pipeline health, MEDDPICC execution, forecast accuracy, AI adoption, quota attainment, and rep development. The role owns weekly planning and forecasting cadences, conducts data-driven deal and performance reviews, establishes outbound standards, identifies skill and behavioral gaps, and partners with Sales Leadership, Enablement, RevOps, and AI Operations to improve sales execution and agent infrastructure.

Lead APAC sales enablement end-to-end: design onboarding, AI-powered roleplay and coaching, deploy conversation-intelligence coaching loops, localize launches, and track ramp and performance metrics to accelerate sales productivity.

Design and build trusted commercial and financial data models, own end-to-end delivery from requirements to documentation, collaborate with commercial and finance stakeholders, apply strong SQL/dbt skills and basic Python, and use AI responsibly to accelerate analytics and foundational systems for advanced analytics.

As an Account Executive, you will manage the full sales cycle for independent hotels, focusing on pipeline building and closing deals using AI-assisted tools.