Top Tech Jobs & Startup Jobs in Toronto

Own core product areas from customer discovery through launch and commercial scale. Develop product vision, strategy, roadmaps, specifications, prototypes, and lifecycle plans. Partner closely with engineering, design, sales, growth, finance, and customer teams to build AI-powered healthcare products. Monitor customers, workflows, competitors, market shifts, and regulatory changes to guide product decisions.

Own frontline customer product support, troubleshoot and triage issues, identify recurring problems, and coordinate resolutions with Product and Engineering. Build help articles, FAQs, training materials, videos, and SOPs; enable internal BizOps and Sales teams; analyze support trends; represent customer feedback in product discussions; and develop expertise in healthcare technology, AI, integrations, and workflows.

Own the company’s 0-to-1 growth marketing engine, including pipeline planning, integrated campaigns, ABM, paid acquisition, conversion optimization, lifecycle marketing, HubSpot automation, experimentation, and reporting. Partner closely with Sales, RevOps, and Content to build scalable campaigns, improve lead management, and drive measurable pipeline and revenue in an early-stage B2B SaaS environment.

Develop and scale customer-facing analytics, dashboards, reports, and data products for a healthcare AI platform. Partner with Product, Engineering, Sales, BizOps, customers, and other stakeholders to translate needs into data requirements and actionable insights. Lead reporting initiatives, resolve customer reporting issues, support high-stakes customer interactions, improve internal workflows, and help productize operational and clinical data into differentiated customer value.

Own product roadmaps from discovery through launch and iteration. Define strategy, prioritize opportunities, conduct customer research, improve the core platform, expand Skilled Nursing features, and build products for new healthcare verticals. Partner closely with AI/ML, Engineering, Sales, Customer Success, BizOps, and Growth teams. Write product requirements, drive high-quality Agile execution, measure impact, and mentor junior product managers.

Lead customer onboarding, implementation, configuration, and training for the ExaCare platform. Build curricula, SOPs, guides, and help content; manage implementation timelines, risks, communications, and project records; configure environments, permissions, data imports, integrations, and workflows; triage technical issues; and relay customer feedback to Product and Engineering. Support pilots and rollouts while improving onboarding processes and time-to-value.