Top Tech Jobs & Startup Jobs in Toronto

Manage a portfolio of B2B customers, define and deliver business outcomes, drive adoption and retention, and advise clients on procurement best practices. Build stakeholder relationships, monitor customer health metrics, train users, manage renewals with Sales, and partner with Product and Engineering to translate customer needs into solutions. The role also involves implementation support, workflow optimization, project management, and improving Customer Success processes.

Lead development of scalable developer-platform architecture, tooling, testing frameworks, CI pipelines, deployment processes, and engineering guardrails. Drive AI-assisted development tools, improve software quality and productivity, optimize performance and reliability, and establish safer daily releases using canaries, traffic replay, and enterprise release bundling.

Lead customer onboarding and end-to-end ERP and procurement product implementations. Responsibilities include gathering requirements, configuring customer processes, conducting training and Q&A sessions, managing implementation projects, collaborating with product and engineering teams, and improving post-sales processes to accelerate customer value.

Manage enterprise SaaS customer accounts through renewals, upsells, adoption, and value realization. Partner with Customer Success, demonstrate and sell the Zip procurement platform, negotiate renewal contracts, monitor account health, and communicate deal status to leadership. The role also involves prospecting, solution selling, product evangelism, and helping build sales processes at a high-growth startup.

Designs, standardizes, and maintains Jaggaer integration templates for scalable enterprise procurement implementations. Partners with Engineering, Product, Design, and account teams to architect customer solutions, support pre-sales, analyze data mappings, document best practices, troubleshoot integration issues, and build reusable integration assets across ERP ecosystems. The role requires hands-on API configuration, technical solution consulting, and expertise in Jaggaer procurement processes.

Design customer-facing procurement product features from concept through launch. Collaborate with engineers, product managers, go-to-market teams, researchers, and customer-facing stakeholders to create thoughtful enterprise workflows. Conduct UX research, iterate designs using user feedback, participate in design reviews, and balance strong visual design with usability and technical constraints. Use AI tools for rapid prototyping.

Software Engineer Interns will design and build reliable product features, scalable frontend applications, and APIs for Zip’s web-based procurement platform. They will collaborate with product and customer-facing teams, write maintainable code, and learn from experienced engineers while working on complex technical challenges. The role is a Toronto-based co-op beginning in January 2027.

Generate new business through outbound prospecting, cold calling, email, social outreach, and campaign activities. Research target industries and personas, qualify prospects, schedule discovery meetings, maintain prospect data, and collaborate with Account Executives to build pipeline and drive revenue. The role requires strategic prioritization, consultative selling, strong communication, adaptability, goal ownership, and frequent in-office collaboration.

Own the global payments platform strategy and roadmap, including bank integrations, payment providers, routing, fraud controls, account verification, onboarding automation, payout management, currency localization, and compliance. Partner with engineering, design, operations, and other teams to deliver secure, reliable, scalable payment infrastructure across 130+ countries and 40+ currencies. Use technical fluency, analytics, and cross-functional leadership to reduce risk and improve enterprise payment experiences.

Own the onboarding product strategy, building AI-powered systems for configuration, activation, adoption, versioning, and expansion. Develop scalable sandbox, workflow promotion, API/MCP, guidance, and rollout frameworks that reduce time-to-go-live and operational friction. Partner with Engineering, Design, Customer Success, Solutions Consulting, Documentation, and Education to improve self-service adoption, define growth metrics, and turn manual onboarding processes into scalable product experiences.