Own success strategies for Enable’s largest enterprise customers, building executive relationships, driving adoption, retention, renewals, and expansion. Lead global account planning, executive sponsorship, value realization, and cross-functional collaboration. Manage forecasts and customer records in Hook, Salesforce, and Clari, apply MEDDPICC and Force Management methodologies, identify churn risks and expansion opportunities, and serve as a strategic advisor to C-suite stakeholders. The role includes customer travel and requires expertise in enterprise SaaS customer success.

Leads complex implementation, onboarding, configuration, testing, validation, and go-live activities for Enable’s enterprise pricing and rebate software. Manages customer engagements, workshops, troubleshooting, risks, escalations, and change management while ensuring solutions meet agreed requirements. Serves as a technical lead, mentors associate consultants, supports customer adoption, identifies training and expansion opportunities, and collaborates with multifunctional project teams.