Top Tech Jobs & Startup Jobs in Toronto

The Program Manager, Digital Customer Success will execute and evolve Clio’s digital strategy, focusing on retention and adoption programs for a diverse SMB customer base.

Lead and deliver end-to-end implementations for high-value legal customers. Develop project plans, manage stakeholders and risks, drive adoption through change management and training, coordinate internal teams and partners, scope and document changes, surface customer feedback, and support Sales to position implementation services.

Manage a portfolio of channel partners to drive activation, sourced revenue, and long-term growth. Build strategic relationships, source and co-sell deals with AE partners, run partner enablement programs, represent Clio at events, and use AI tools in daily workflows.

Lead live onboarding and training sessions, manage multiple client cases, drive customers to first value, own account health and churn prevention, partner with Sales and Enablement, contribute to knowledge base, and collaborate on data migration and technical processes.

Lead the International design team at Clio, shaping product experiences for legal professionals across global markets, while managing and mentoring a team of designers.

The Senior Workflow Consultant optimizes workflows for legal professionals using AI, improves customer experiences, and collaborates on strategic solutions, while providing hands-on legal support.

The Systems Engineer will design, build, and maintain AWS infrastructure, enhance CI/CD pipelines, and mentor team members while focusing on cloud optimization and automation.

Lead end-to-end product design for Clio Accounting: define experience strategy, translate complex accounting logic into intuitive UIs, prototype and research, and collaborate with Product and Engineering to drive adoption, accessibility, and polished workflows from discovery through launch.

Lead end-to-end experience design for AI Search and foundational AI patterns across Clio. Drive discovery, prototyping, validation, and execution; define interaction models and guardrails; create scalable, accessible design systems; mentor designers; partner with Product and Engineering to set vision, measure outcomes, and ship cohesive cross-team solutions.

Lead and grow an engineering team for a large-scale SaaS product, providing hands-on technical leadership, code reviews, and architecture guidance. Collaborate with Product and Design to set roadmaps, contribute to implementation, hire and coach engineers, and support career development and team performance. Foster a feedback culture and adapt processes and technology, especially around AI.