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The Account Executive will drive growth through new customer acquisition, manage the full sales cycle, forecast sales performance, and work collaboratively to enhance customer experience.

As the first Enterprise Account Executive, you'll drive growth by selling to complex life sciences and medtech organizations, managing long sales cycles and multi-stakeholder deals.

Lead and develop a Customer Success team to drive retention and expansion, build repeatable CSM playbooks, analyze customer data, partner with Sales/Product/Support, and provide executive escalation support. Embed AI-first practices across CSM workflows to improve churn monitoring and playbook iteration.

Manage a portfolio of B2B SaaS customers to drive retention and expansion. Build multi-threaded relationships, run customer meetings, manage renewals and upsells, coordinate with Product/Marketing/Sales, and handle support and account management duties.

Lead and build an AI-first, full-funnel demand generation engine across net-new, expansion, and enterprise motions. Manage a demand gen team, design AI-native workflows, run structured experiments, own channel strategy and budget allocation, ensure clean pipeline attribution with RevOps, and partner with BDR, Sales, and Product Marketing to drive measurable pipeline impact.