Jobs at Moneris

Leads Moneris’ corporate-commercial credit team and manages commercial credit risk across key accounts, strategic partners, and higher-risk SMB clients. Oversees underwriting, portfolio monitoring, risk mitigation, controls, credit approvals, collateral, and risk assessments. Coaches senior credit analysts, negotiates credit terms with major clients, monitors portfolio performance and emerging risks, and partners with sales, legal, audit, and enterprise risk teams to support growth within risk appetite.

Leads 24/7/365 Technology Operations Centre services, including monitoring, observability, event management, incident recovery, and operational support for critical business services. Establishes standards, metrics, and service requirements; evaluates monitoring and automation solutions; partners with technology and business leaders; and leads, coaches, and develops technical professionals while driving reliability, service excellence, and continuous improvement.

Build and support secure, reliable full-stack products and integrations using React, TypeScript, Node.js, SQL Server, and Azure. Lead customer-facing features across UI, APIs, data, integrations, testing, and releases. Design REST services, transaction workflows, event-driven processing, and database migrations; create automated tests; contribute to cloud delivery, infrastructure as code, production support, technical design, and developer mentoring.

Supports and operates enterprise Managed File Transfer platforms, providing 24/7 production support, incident resolution, deployments, upgrades, patching, monitoring, scripting, and disaster recovery. The role troubleshoots complex application and infrastructure issues, coordinates with development and technology teams, implements configuration and server changes, and creates operational documentation and automation to improve reliability and reduce downtime.

The Business Analyst III analyzes business needs, processes, impacts, and requirements for complex technology projects. The role collaborates with business, product, platform, and development teams; documents functional requirements, test scenarios, defects, and traceability; supports solution design; manages scope, schedules, risks, issues, change requests, and priorities; and facilitates alignment among stakeholders to deliver system changes.

Provides administrative, mailroom, facilities, inventory, vendor, and office support services. Duties include data entry, document management, mail distribution, courier coordination, minor repair and cleaning requests, supply ordering, inventory tracking, and responding to facility-related inquiries. The role is onsite, involves regular lifting and movement, and supports a clean, safe, and organized workplace.

Design and build secure, scalable backend services, APIs, integrations, event-driven pipelines, and content-driven frontends connecting enterprise, SaaS, and AI platforms. Implement cloud infrastructure, authentication, authorization, and Infrastructure as Code while meeting security and compliance requirements. Integrate GenAI capabilities, collaborate across Product and Data teams, participate in architecture reviews, and mentor engineers through code reviews and knowledge sharing.

Leads end-to-end enterprise projects across Sales, Product & Partnerships, Operations, and technology teams. Responsibilities include defining scope, managing schedules and budgets, coordinating stakeholders, applying governance, tracking risks and issues, reporting status, mentoring junior project managers, improving processes, and completing project closures. The role requires managing multiple projects using Waterfall, Agile, and Iterative methodologies, with strong stakeholder engagement and communication skills.

Serve as Scrum Master for one to two Agile product teams, facilitating Scrum ceremonies, removing impediments, managing dependencies, tracking team metrics, and coordinating cross-team alignment. Partner with Product Owners and Tech Leads to support delivery objectives, foster continuous improvement and psychological safety, and strengthen Agile maturity across the organization.

Build and maintain reports, dashboards, scorecards, and analytical outputs. Analyze large datasets and business trends across product, onboarding, operations, revenue, sales, and customer experience. Use SQL, Excel, and BI tools to validate data, identify issues, improve reporting, and provide actionable recommendations. Partner with stakeholders to define metrics, support reporting cycles, document data processes, and contribute to automation and modern data platform initiatives.

Leads software development teams delivering secure payment products across POS, mobile, pinpad, and unattended environments. Oversees architecture, SDLC delivery, platform roadmaps, budgets, vendors, compliance, and distributed teams. Requires extensive system-level software development, architecture, payments industry, technical leadership, Java, C/C++, Android, embedded systems, EMV, PCI, and Agile experience.

Lead the architecture, development, and technical governance of enterprise Salesforce solutions across multiple clouds. Design integrations, optimize performance and scalability, establish development standards, review code, manage technical debt, and guide Salesforce technology adoption. Mentor developers and architects, translate business needs into secure solutions, advise leadership on roadmaps and platform limitations, and oversee delivery practices including CI/CD, DevOps, and version control.

Lead data science initiatives by developing, validating, and deploying scalable machine learning models. Apply statistical techniques, experimentation, and advanced analytics to generate actionable insights and support strategic decisions. Collaborate with engineering, product, analytics, and business teams while exploring AI approaches such as RAG and multimodal LLMs. Use Python, SQL, Databricks, Snowflake, and PySpark for analysis and model development. Promote reproducible, well-documented, production-quality data science practices.

Leads product marketing strategy, positioning, launches, partner enablement, sales enablement, market research, segmentation, messaging, and performance measurement for payments and commerce products. Collaborates with Product, Sales, and Partnership teams to improve product-market fit, partner adoption, and revenue growth. Develops marketing roadmaps, translates customer insights into strategic initiatives, and manages cross-functional execution and timelines.

Leads the configuration, enhancement, maintenance, and support of Workday across HCM, Benefits, Recruiting, Payroll, Reporting, Integrations, Absence, and Time Tracking. Partners with stakeholders to deliver technical solutions, resolve system and integration issues, maintain HR data integrity, improve processes, and develop reports and dashboards. Provides Workday training, user support, technical leadership, mentoring, and cross-functional collaboration on HR technology initiatives.

Leads Moneris’ marketing analytics function and team, developing campaign measurement strategies, statistical models, dashboards, attribution analyses, and actionable recommendations. Partners with Marketing, Sales, Product, Technology, and Finance to improve acquisition, retention, engagement, ROI, data quality, and analytics processes. Establishes an analytics Center of Excellence, manages validation and testing, prioritizes projects, allocates resources, and translates complex multi-source analyses into business decisions.

Design and own the technical architecture for Moneris' API platform. Lead end-to-end API implementation projects, ensure security, scalability and availability, conduct vendor assessments and proofs of concept, define API strategy and best practices, collaborate with engineering and SRE teams, and mentor junior engineers while contributing technical documentation and customer-facing materials.

Lead a team of Product Managers to define and execute portfolio strategy, manage product lifecycle from ideation to launch and optimization, own P&L and OKRs, oversee packaging/pricing/go-to-market, partner with cross-functional teams, and drive product performance, governance, and departmental planning.

Lead and grow a Data Engineering team to modernize enterprise data platforms (Snowflake/Databricks), deliver secure scalable batch and real-time pipelines, enable DataOps/MLOps, establish CI/CD and IaC practices, monitor platform health, and drive strategic platform migrations and performance optimizations with cross-functional stakeholders.