Jobs at Moneris

Manages and grows relationships with partner financial institutions, overseeing day-to-day business requests, partnership performance, referrals, growth initiatives, and operational improvements. Develops referral plans and targets, coordinates business reviews, monitors banking and payments trends, and collaborates with internal and partner stakeholders to deliver strategic initiatives and improve sales conversion, revenue, and partnership effectiveness.

Manage general, settlement, and project accounting activities, including month-end, quarter-end, and year-end close, journal entries, reconciliations, revenue accounting, financial reporting, account analysis, internal controls, and process improvements. Provide escalation support, review accounting work, and coach Analysts and General Accountants while supporting accounts payable, accounts receivable, fixed asset accounting, and financial systems enhancements.

Serve as Scrum Master for one to two Agile product teams, facilitating Scrum ceremonies, removing impediments, managing dependencies, tracking team metrics, and coordinating cross-team alignment. Partner with Product Owners and Tech Leads to support delivery objectives, foster continuous improvement and psychological safety, and strengthen Agile maturity across the organization.

Conduct credit analysis and underwriting for prospective and existing SMB merchants. Assess financial, business, personal, regulatory, fraud, and credit information to determine risk and support account decisions. Review credit line increases and re-adjudications, monitor high-risk merchants with Fraud teams, advise merchants on credit policies, and support training, special projects, and other analysts.

Build and maintain reports, dashboards, scorecards, and analytical outputs. Analyze large datasets and business trends across product, onboarding, operations, revenue, sales, and customer experience. Use SQL, Excel, and BI tools to validate data, identify issues, improve reporting, and provide actionable recommendations. Partner with stakeholders to define metrics, support reporting cycles, document data processes, and contribute to automation and modern data platform initiatives.

Leads software development teams delivering secure payment products across POS, mobile, pinpad, and unattended environments. Oversees architecture, SDLC delivery, platform roadmaps, budgets, vendors, compliance, and distributed teams. Requires extensive system-level software development, architecture, payments industry, technical leadership, Java, C/C++, Android, embedded systems, EMV, PCI, and Agile experience.

Lead the architecture, development, and technical governance of enterprise Salesforce solutions across multiple clouds. Design integrations, optimize performance and scalability, establish development standards, review code, manage technical debt, and guide Salesforce technology adoption. Mentor developers and architects, translate business needs into secure solutions, advise leadership on roadmaps and platform limitations, and oversee delivery practices including CI/CD, DevOps, and version control.

Lead data science initiatives by developing, validating, and deploying scalable machine learning models. Apply statistical techniques, experimentation, and advanced analytics to generate actionable insights and support strategic decisions. Collaborate with engineering, product, analytics, and business teams while exploring AI approaches such as RAG and multimodal LLMs. Use Python, SQL, Databricks, Snowflake, and PySpark for analysis and model development. Promote reproducible, well-documented, production-quality data science practices.

The Business Development Manager will identify and develop strategic partnerships, drive revenue growth, support contract negotiations, and lead partner onboarding and incubation. Responsibilities include managing early partnership lifecycles, monitoring KPIs and profitability, resolving escalations, ensuring compliance, improving processes, and coordinating with Sales, Product, Marketing, and Integration teams. The role also supports proposals, RFPs, demonstrations, business reviews, and transitioning mature partnerships to Account Management.

Own the strategy, roadmap, and delivery of digital customer support products, including chatbots, virtual assistants, self-service journeys, knowledge management, and AI capabilities. Improve customer outcomes, self-service adoption, and support efficiency through analytics and continuous optimization. Manage vendors, governance, compliance, and responsible AI standards while partnering cross-functionally with Operations, Technology, Customer Experience, Data, Product, Risk, and Compliance teams. Define success metrics and communicate product performance and outcomes to leadership.

Leads business transformation and process improvement initiatives across the organization. Partners with stakeholders to assess needs, design strategies, optimize workflows, identify automation and integration opportunities, and support adoption of operational changes. Develops data-driven business cases, performs financial and quantitative analysis, and presents actionable recommendations to senior leaders to improve efficiency, customer experience, reduce costs, and deliver measurable results.

Leads product marketing strategy, positioning, launches, partner enablement, sales enablement, market research, segmentation, messaging, and performance measurement for payments and commerce products. Collaborates with Product, Sales, and Partnership teams to improve product-market fit, partner adoption, and revenue growth. Develops marketing roadmaps, translates customer insights into strategic initiatives, and manages cross-functional execution and timelines.

Manage a portfolio of strategic product partners, overseeing relationship health, governance, performance, commercial outcomes, and executive engagement. Drive revenue growth, cost optimization, product performance, adoption, and partnership value. Evaluate risks and opportunities, develop strategic recommendations, support contract negotiations and renewals, and coordinate cross-functional teams to improve or expand partnerships.

Own the full sales cycle for Moneris products, from prospecting and inbound calls through closing. Generate outbound business, manage partner leads, meet productivity and sales targets, maintain detailed product and competitive knowledge, educate merchants, and complete ongoing training. The role requires strong communication, interpersonal, influencing, and self-direction skills in a fast-paced hybrid sales environment.

Own the full sales cycle for Moneris payment and commerce solutions, from prospecting and managing inbound or partner leads through closing. Build merchant relationships, meet sales and productivity targets, maintain knowledge of products, pricing, competitors, and industry trends, and educate customers. The role requires strong communication, target-driven sales experience, French and English fluency, and proficiency with Microsoft Windows. It is based in Etobicoke with hybrid flexibility.

Leads strategy, development, commercialization, and evolution of Moneris’ partner experience products and platforms. Owns the roadmap and lifecycle for partner-facing platforms, APIs, integrations, onboarding, portfolio management, servicing, reporting, and settlement capabilities. Drives automation, self-service, product metrics, business cases, and cross-functional execution while managing strategic technology and distribution partner relationships.

The Senior DEI Consultant advances Moneris’ diversity, equity, and inclusion strategy by supporting employee resource groups, inclusive workplace initiatives, communications, campaigns, partnerships, learning programs, and engagement activities. The role collaborates with HR partners and business stakeholders, manages DEI projects, analyzes employee insights and metrics, maintains data governance and reporting practices, and uses research and leading practices to assess impact and improve the DEI roadmap.

Leads the configuration, enhancement, maintenance, and support of Workday across HCM, Benefits, Recruiting, Payroll, Reporting, Integrations, Absence, and Time Tracking. Partners with stakeholders to deliver technical solutions, resolve system and integration issues, maintain HR data integrity, improve processes, and develop reports and dashboards. Provides Workday training, user support, technical leadership, mentoring, and cross-functional collaboration on HR technology initiatives.

Manage and support virtualization and storage infrastructure. Collaborate on disaster recovery, improve service standards, and participate in on-call rotation.

Leads Moneris’ marketing analytics function and team, developing campaign measurement strategies, statistical models, dashboards, attribution analyses, and actionable recommendations. Partners with Marketing, Sales, Product, Technology, and Finance to improve acquisition, retention, engagement, ROI, data quality, and analytics processes. Establishes an analytics Center of Excellence, manages validation and testing, prioritizes projects, allocates resources, and translates complex multi-source analyses into business decisions.