Senior Product Manager

We are looking for a Senior Product Manager to lead the developer portal experience and drive innovation in API platform solutions. You will combine technical expertise with product management skills, focusing on creating seamless experiences for developers and integrators. You will translate technical specifications into user stories, manage product backlogs, and collaborate with all partners to enhance onboarding efficiency and reduce friction for merchants and developers.

Location: You will be based in our Etobicoke office, balancing in-office collaboration with remote flexibility.

Reporting Relationship: You will report to the Director, Product.

• Own the Developer Portal Experience: Lead the strategy and execution for the developer portal, including API discovery, documentation organization, and overall look and feel.
• Drive Onboarding Velocity: Reduce friction in the sign-up and integration process to improve Time-to-First-Call, ensuring partners onboard quickly.
• Create Content & Usage Scenarios: Translate raw technical specs into real-world usage scenarios, tutorials, and guides that help external developers implement solutions.
• Manage Product Lifecycle: Prioritize backlogs, run sprint planning, and collaborate with engineering teams to deliver high-quality features.
• Stakeholder Collaboration: Work with internal application teams and external developers to integrate APIs and improve developer experience.
• Hands-On Validation: Use tools like Postman to test scenarios and confirm functionality before publishing.

• Technical Product Experience: 5+ years in product management with a focus on API platforms, developer portals, or SaaS infrastructure.
• High API Literacy: Strong understanding of RESTful design and OpenAPI Specifications (OAS); ability to interpret specs and create user-friendly guides.
• API Management Familiarity: Experience with platforms like Apigee, Kong, or Azure API Management.
• Agile Expertise: Experienced in backlog management, sprint planning, and working with cross-functional teams.
• Hands-On Approach: Comfortable validating API flows and integration paths using tools like Postman.
• Strong Communication Skills: Ability to simplify complex technical concepts for diverse audiences.

At Moneris, we believe in empowering you to succeed—personally and professionally. As part of our team, you'll have access to resources, opportunities, and an inclusive environment that supports your development and career.

• Comprehensive Total Rewards Program, including performance-based bonuses, flexible benefits starting from day one, and your choice of a health spending account (HSA) or personal spending account (PSA)
• Retirement planning support, with profit-sharing programs including company match and a defined contribution pension plan
• Growth & development opportunities, including unlimited access to Coursera, mentorship programs, and an internal gig marketplace
• Holistic wellness support, with an Employee & Family Assistance Program, 24/7 virtual healthcare, and workplace wellness initiatives
• Flexibility that works for you, including hybrid work arrangements, a Work from Abroad program, and paid time off programs
• Recognition and rewards, with company-wide recognition programs, exclusive banking perks from RBC & BMO, and access to great employee discounts

Find out more about the work perks and benefits you get as a Moneris employee at Moneris.com/careers

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Note: We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities.

We acknowledge that people from equity-deserving groups (including racialized individuals, women, gender diverse individuals, individuals with disabilities, neurodivergent individuals, members of 2SLGBTQIA+ communities and those born outside of Canada) are less likely to apply for jobs unless they feel they meet all the requirements posted. At Moneris, we believe candidates bring experience to their work in many ways. We encourage you to apply and share, in the application form, the transferrable experience you bring, and how this will support your success in this role.