Jobs at Bond Brand Loyalty

Leads complex client engagements focused on change management, culture transformation, leadership strategy, organizational coaching, and human-centered organizational design. Oversees delivery, business development, solution design, thought leadership, and team performance across markets and client contexts. Builds trusted executive relationships, develops strategic solutions, manages resources and risks, and contributes to practice planning and growth. Automotive sector experience and professional coaching credentials are important, with Spanish proficiency preferred.

Lead end-to-end client analytics projects, analyzing large datasets with SQL and Python, developing dashboards in Power BI and Tableau, applying advanced statistical and machine learning techniques, and translating findings into actionable marketing, customer, and loyalty strategy recommendations. Present insights to technical and non-technical stakeholders, collaborate with consultants and managers, and support junior analysts.

The Senior Financial Analyst supports financial planning, budgeting, forecasting, variance analysis, reporting, financial modeling, and strategic decision-making. The role partners with department and project leaders, evaluates business opportunities and pricing strategies, monitors compliance and risk, and improves financial processes and data integrity. It requires advanced Excel capabilities, financial software proficiency, strong analytical and communication skills, and the ability to deliver accurate insights in a fast-paced hybrid environment.

Leads complex loyalty strategy engagements for Fortune 500 clients, including program architecture, currency and benefits design, financial modeling, liability management, and commercial viability. Drives client expansion, develops differentiated solution proposals, and advises executive stakeholders. Builds loyalty practice methodologies, reusable intellectual property, quality standards, and external thought leadership while balancing member experience, program economics, operational feasibility, and scalability.

The Project Accountant maintains accurate project financial data in NetSuite, supports project setup, invoicing, credit memos, reconciliations, journal entries, chargebacks, and revenue recognition preparation. They advise project teams on financial processes, identify financial risks and opportunities, support audits, and contribute to process improvements. The role requires accounting knowledge, strong Excel skills, financial analysis experience, and collaboration with Financial Business Analysts and project teams.

Leads client-facing marketing, CRM, and customer experience programs for retail clients. Responsibilities include diagnosing business challenges, developing data-driven integrated solutions, managing proposals and program plans, overseeing campaign delivery, coordinating cross-functional teams, managing budgets and margins, facilitating strategic client meetings, and maintaining executive-level relationships. The role also owns stakeholder alignment, resource allocation, client satisfaction, backlog execution, and continuous program improvement.

Manage People & Values operations across HR workflows, HRIS administration, onboarding, offboarding, payroll, benefits, compliance, and process improvement. Support automation, documentation, policy management, and special projects while improving employee experiences. Lead culture, engagement, recognition, communications, awards, milestone, and workplace discount programs. Partner across teams to maintain accurate people data, streamline processes, and strengthen employee engagement globally.

Leads Bond’s global Strategic Advisory and CX practice, overseeing strategy, client growth, business development, innovation, financial performance, and operational execution. Builds integrated solutions spanning customer intelligence, experience design, employee experience, culture transformation, analytics, and enablement. Manages multidisciplinary teams, develops talent, strengthens client relationships, launches new offerings, and delivers revenue, profitability, client satisfaction, and operational targets.

Manage experiential marketing and sponsorship programs from planning through live activation. Responsibilities include developing timelines, budgets, status trackers, and proposals; coordinating creative, production, staffing, vendors, and event partners; leading onsite execution; tracking financials and assets; maintaining client relationships; preparing presentations and post-event reports; and identifying improvements. The role requires flexible hours and travel for program needs.

Leads client analytics engagements, owns analytics roadmaps, manages project scope and quality, and presents actionable insights to senior stakeholders. Develops advanced models including customer lifetime value, segmentation, propensity, forecasting, and attribution. Manages and mentors analysts and consultants, supports business development and account growth, and oversees reporting, performance monitoring, resourcing, and utilization.

Leads loyalty strategy engagements from discovery through recommendations, independently managing workstreams, client interactions, loyalty program design, financial modeling, and executive presentations. Develops earn and redemption structures, benefits, tiers, rewards, partnerships, and ROI analyses. Coaches junior team members, supports proposals, collaborates with analytics, CRM, experience, and technology teams, and applies AI tools to improve delivery.

Leads end-to-end customer experience measurement programs, including research design, fieldwork, quantitative and qualitative analysis, insight generation, and executive presentations. Advises clients, supports business development, drives CX methodology innovation, mentors research teams, and manages budgets, timelines, resources, and delivery quality across multiple engagements. Applies advanced analytics such as driver analysis, segmentation, predictive modeling, text analytics, and NLP to produce actionable business recommendations.

Lead complex, multidisciplinary client programs across strategy, creative, analytics, communications, and technology. Responsibilities include project planning, stakeholder and client management, budgets, resources, risk and change management, quality assurance, communications, reporting, and process improvement. The role also supports pipeline forecasting, account reporting, statements of work, and identifying growth opportunities while ensuring projects are delivered on time, within scope, and on budget.

Drives new business development and revenue growth across untapped and recently acquired enterprise clients. Builds senior-level relationships, creates opportunities, leads strategic solution selling and complex sales cycles, shapes proposals and pricing, and manages pursuits through close. Oversees client onboarding, early delivery engagement, account expansion, revenue forecasting, costs, margins, and executive reporting while collaborating with internal practice teams and innovation partners.

Leads client-facing delivery of integrated marketing, CRM, digital, and customer experience programs for retail clients. Responsibilities include diagnosing business challenges, developing strategic solutions, managing proposals and program plans, overseeing campaign execution, coordinating cross-functional teams, maintaining executive client relationships, facilitating business reviews, and managing budgets, resources, margins, and client satisfaction.

Designs and leads enterprise-scale solution architectures across complex, multi-domain initiatives. Advises business and technical leaders on architecture options, risks, costs, scalability, security, and resilience. Establishes architecture standards, governance, roadmaps, and reusable patterns while supporting cloud, data, AI, modernization, and migration efforts. Serves as an escalation point, mentors engineers and architects, and occasionally develops proofs of concept and reference architectures using Azure and modern software engineering practices.

Leads strategic client partnerships and a portfolio of key and emerging accounts, driving client success, revenue growth, renewals, expansion, delivery excellence, financial performance, and commercial negotiations. Serves as a senior strategic advisor, manages account plans and forecasts, oversees account health and risks, and coordinates cross-functional teams to deliver strong client outcomes and profitable growth.

Supports social media execution across multiple platforms through content scheduling, publishing, community management, audience engagement, asset coordination, performance reporting, and event content support. The role manages calendars, captions, tags, links, comments, messages, feedback, and platform-specific formatting while maintaining brand voice and accuracy. It also assists with content requests, reporting, ticketing, email management, and on-site activations, including evenings and weekends as needed.

Design and develop learner-centered solutions across eLearning, blended learning, microlearning, and live facilitation formats. Translate client requirements into learning objectives, content outlines, and storyboards; conduct user research and usability testing; create content with eLearning and creative tools; collaborate with strategists, developers, and project managers; track timelines and stakeholder communication; and perform quality checks on learning deliverables.

Leads complex loyalty and customer engagement strategy engagements, designing financially viable programs and advising C-suite stakeholders. Owns loyalty strategy, program economics, P&L development, business casing, scenario modeling, and delivery across industries. Builds client relationships, identifies growth opportunities, provides thought leadership, and mentors project teams while bridging data, strategy, technology, and operational execution.