Teams at Bond Brand Loyalty

Lead customer strategy engagements spanning qualitative research, CX and loyalty strategy, experience design, prototyping, competitive benchmarking, and client presentations. Serve as the day-to-day client contact, translate research into strategic recommendations, collaborate with designers, researchers, and analytics leads, support business development, contribute to market perspectives, and mentor junior team members.

Leads complex client engagements focused on change management, culture transformation, leadership strategy, organizational coaching, and human-centered organizational design. Oversees delivery, business development, solution design, thought leadership, and team performance across markets and client contexts. Builds trusted executive relationships, develops strategic solutions, manages resources and risks, and contributes to practice planning and growth. Automotive sector experience and professional coaching credentials are important, with Spanish proficiency preferred.

Leads strategic enterprise pursuits and complex multi-practice solutions, shaping proposals, pricing, account roadmaps, and delivery oversight. Partners with client leaders to engage VP and C-suite buyers, develop integrated offerings, improve win rates, and grow recurring revenue. Oversees handoffs and sponsor reviews, protects client outcomes, and coaches solution architects, discipline leads, and junior talent across global markets.