Administrative Scheduling Specialist (English Services) (Hybrid/Telework)

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Work at CBC/Radio-Canada

At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance. 
 
Do you think you have the ability and drive to keep up with this exciting, ever-changing industry? Whether it be in front of the camera, on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to Canadians.

Unposting Date:

This position will not be filled until consideration has been made by the CBC/CMG Local Joint Employment Committee.

This role is a hybrid work arrangement. Work schedule to be discussed with the Hiring Manager according to the guidelines defined by the department.

Your role

CBC is looking for a Scheduling Specialist to join our Scheduling & Content Planning team. We work to connect audiences with the content they love, and this role will contribute by building the linear, CBC GEM and FAST platforms schedules including all metadata for our content slate. The Scheduling Specialist will work with the Scheduling management team and collaborate with Product teams, Communication teams, Business & Rights, Programming, Media Solutions and Media Presentation. S/he must be able to perform in an ever-changing environment and contribute to timely solutions. The successful candidate will be a results-driven, detail-oriented problem solver, who can work independently and who thrives in a positive team environment.

While work must conform to CBC standard operating and administrative procedures, there is both opportunity and a requirement for independent judgment, analysis and decision-making within sets of complex parameters. Work is subject only to general review and there may be a requirement to coordinate the work of others.

Key Tasks

• Responsible for maintaining and inputting schedules (daily/seasonally) for various Platforms

• Assist in scheduling daily deliverables to either linear, FAST, CBC GEM Platforms

• Coordinate with several departments to source relevant metadata

• Communicate and facilitate last minute changes with stakeholders

• Ensure video playback meets accessibility guidelines 

• Coordinate the implementation special programming initiatives

• Perform quality checks to ensure accurate scheduling information; ensure that technical issues are reported, documented and corrected as needed

• Responsible for trouble shooting issues that arise on either linear, CBC GEM, FAST Platforms.

• Uses knowledge in scheduling linear or digital properties to provide expertise and make recommendations within the framework of CBC’s mandate, budget and regulatory requirements

• Be a resident expert on CBC’s programming, linear and digital platforms

• Collaborate with peers in Media Presentation, Network Programming and Production to ensure technical issues are effectively resolved 

• Collaborate on projects with the Technology teams, contributing to design, equipment selection, implementation and testing

Qualifications

You possess:

• Post-secondary education in a related field or equivalent experience

• Minimum of five years’ experience in an environment with exposure to television broadcasting, scheduling, and digital platforms

• Excellent communication skills including writing, verbal and listening

• Ability to handle multiple priorities and quick decision making skills under pressure

• Ability to exercise judgment and work independently, taking initiative when required

• Ability to solve technical problems 

• Experience with digital workflows and broadcast operations

• Experienced relationship builder and self-starter 

• Excellent organizational skills and attention to detail, particularly related to numbers and technical terminology.

• Strong planning, analytical, problem solving, and conflict resolution skills

• Ability to multi-task when required; establish priorities amongst conflicting priorities, and work effectively under pressure to meet tight deadlines.

• Experience with online publishing systems and multi-platform distribution

• Familiarity with closed captioning and described video 

Candidates may be subject to skills and knowledge testing.
 

We thank all applicants for their interest, but only candidates selected for an interview will be contacted.

As part of our recruitment process, candidates who advance to the next

step will be asked to complete a background check. This includes:  

• A mandatory Criminal record check. 

• Other background checks may be conducted based on the operational requirements of the position.

CBC/Radio-Canada is committed to being a leader in reflecting our country’s diversity. That’s because we can only create and tell the stories that connect Canadians, by having a workforce that mirrors the ever-changing makeup of our country. That’s why we, as an employer, value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and pervade all the services we provide as Canada’s public broadcaster. For more information, visit the Diversity and Inclusion section of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by sending an e-mail to [email protected].
 
You are invited to consult and familiarize yourself with our Code of Conduct, which can be found on our corporate website. All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on conflicts of interest. In the event that you become an employee, it will be important to inform us, as quickly as possible, of any situation that, because of your hiring, constitutes or could appear to constitute a conflict of interest.

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