Vivid Seats
What's the Company Culture Like at Vivid Seats?
Frequently Asked Questions
As a technology company that is always pushing the boundaries of its industry, Vivid Seats has attracted incredible talent which has led to a culture that is built on empowerment. Vivid Seats employees describe the culture as collaborative, mission-driven, transparent, and growth-oriented, with employees pointing to cultural events and value-based recognition. With a culture of team-wide ownership, employees note that if you have an idea for a process improvement or technical enhancement, you will have the support and space to take ownership, experiment and make those changes.
Innovation is at the heart of how Vivid Seats works. Teams embrace emerging technologies to power performance, spark creativity, and drive better outcomes for their customers. Coworkers treat each other like people, not just colleagues, openness in talking about lives outside work, and traditions that celebrate wins together, creating a sense of connection beyond tasks. Vivid Seats offers the opportunity to collaborate with talented, fun, and motivated people who are shaping the future of live experiences.
Leadership ensures the company values and operating principles are embedded in daily work.
Collaboration at Vivid Seats is described as cross-functional, open, agile, and supportive, with employees pointing to shared tools like Slack and Jira, as well as retros and cross-team standups.. Teams highlight clear ownership structures and accountability frameworks as practices that keep projects moving and prevent bottlenecks. They also note that cross-functional squads and shared KPIs help departments stay aligned.
Beyond processes, employees point to cross-department projects that connect engineers with product managers, and opportunities to raise concerns with senior leaders as examples of real teamwork.
Employees celebrate wins together to stay connected as a team. Teams are recognized in company-wide town halls, hackathons, and product demos in addition to in-office happy hours, holiday and summer events, and company sponsored sports leagues and competitions.
Recognition at Vivid Seats happens through these in-person all-hands celebrations, as well as digital platforms like its #victories channel in its company Slack. Employees also highlight small moments such as managers acknowledging work in team meetings and cross-department recognition that makes contributions visible beyond immediate teams as proof that recognition feels genuine, not just formal. Recognition is tied to (company operating principles, impact on projects, and contributions to team culture, helping employees feel their work is visible and appreciated.
Managers recognize contributions consistently and incorporate recognition into performance and feedback cycles.
Vivid Seats Employee Reviews
What People Are Saying About Vivid Seats
-
Collaborative & Supportive Culture: Colleagues are frequently described as friendly, helpful, and supportive across many teams and locations. Team dynamics often highlight camaraderie and cross‑functional collaboration that make day‑to‑day work enjoyable.
-
Fun, Rituals & Connection: Company‑sponsored events, monthly live‑event credits, catered lunches, and on‑site amenities create regular moments for connection. Town halls, hackathons, demos, and ERGs reinforce a sense of community and shared experience.
-
Recognition, Pride & Shared Success: Formal recognition programs, employee awards, and public celebration of wins contribute to a feeling of personal appreciation. Mission tie‑ins to live events and product‑experience perks foster pride in the work.
Vivid Seats's Benefits
Established employee awards to honor work and contributions
Quarterly engagement surveys to gauge employee satisfaction
Has employee-led culture committees
Offers company-sponsored happy hours
Offers company-sponsored outings
Offers Employee Resource Groups
Offers fitness stipend
Offers gym membership
Offers team workouts
Offers wellness programs
Partners with nonprofits
Corporate Social Responsibility is important to us - we have a team dedicated to leading these efforts both in a local and national scope.
Provides access to an onsite gym
Provides onsite meditation space
Provides opportunities to volunteer in the local community
Committed to partner with organizations and causes that are important to our employees and our communities.
Provides recreational clubs
Engineering team utilizes pair programming
Hosts in-person all-hands meetings
Implements team-based strategic planning
Open office floor plan to encourage communication and collaboration
Uses an OKR operational model to clearly define goals and priorities
Utilizes an open door policy that encourages accessibility
Offers a remote work program
Utilizes a flexible work schedule
Utilizes a hybrid work model
