Teams at Indigo Books & Music Inc.

The Customer Operations Manager oversees customer experience and sales results, leads a team, manages omni-sales programs, and ensures compliance with health and safety standards.

As a Customer Experience Representative, you will support store operations, engage with customers, conduct inventory, and promote a joyful shopping experience.

Support store operations including overnight shifts, inventory counts, receiving and merchandising. Engage customers on the sales floor, curate product selections, handle returns, and contribute to a safe, welcoming store environment while supporting leadership and continuous improvement.