Teams at Indigo Books & Music Inc.

Support daily store operations including inventory counts, receiving and shelving merchandise, merchandising, customer engagement and storytelling, and maintaining a safe, welcoming environment. Flexible hours and physical ability to work on the sales floor and lift up to 40 lbs required. Contribute ideas, respond to feedback, and support team development.

The Customer Operations Manager oversees customer experience and sales results, leads a team, manages omni-sales programs, and ensures compliance with health and safety standards.

As a Customer Experience Representative, you will support store operations, engage with customers, conduct inventory, and promote a joyful shopping experience.