Jobs at Indigo Books & Music Inc.

Supports IndigoKids marketing programs and integrated campaigns across trade and general merchandise businesses. Coordinates briefs, creative assets, cross-functional partners, agencies, retail communications, quarterly plans, launches, and post-campaign reviews. Contributes to ideas that encourage children's reading, tracks budgets, monitors brand adherence, and anticipates customer needs. The role requires collaboration with marketing, creative, merchandising, retail operations, planning, digital, social, loyalty, and PR teams.

Leads art direction and creative campaign development from concept through launch, ensuring brand consistency and business impact across channels. Manages, mentors, and evaluates designers; oversees creative quality, timelines, budgets, and deliverables. Collaborates with marketing, merchandising, visual merchandising, site teams, vendors, and suppliers while promoting design trends, customer-focused solutions, process improvements, and team development.

Coordinates product flow through the supply chain network, tracks purchase orders, monitors product availability, analyzes supply chain performance data, maintains reports, and supports inbound logistics and distribution center optimization. The role collaborates with merchants, planners, transportation teams, vendors, carriers, forwarders, and customs brokers to resolve issues, improve delivery performance, and communicate supply chain insights.

Leads end-to-end execution of Indigo’s national events program, including author signings, celebrity events, and annual programming. Translates strategy into project plans, timelines, budgets, operational standards, and cross-functional workflows. Manages risks, reporting, process improvements, store support, and relationships with authors, publishers, vendors, agencies, and internal partners. Develops and coaches the events team while ensuring events are delivered on time, on brand, and on budget.

Leads Indigo’s enterprise learning and development strategy across Home Office, Retail, and Distribution Centre teams. Owns the learning ecosystem, including Indigo U, curricula, leadership development, onboarding, compliance, digital learning, career pathways, analytics, governance, budgeting, and adoption. Partners with senior leaders to identify capability gaps, builds scalable learning programs, and leads a high-performing L&D team focused on measurable business and employee outcomes.