Jobs at Gore Mutual Insurance

Handles minor to moderate commercial auto physical damage claims from initial customer contact through investigation, valuation, negotiation, settlement, and payment. Coordinates repair, appraisal, rental, towing, and other vendors; documents claim activity; maintains accurate reserves; reviews invoices and coverage; and provides clear service to customers and brokers. Requires post-secondary education, customer service and phone-based experience, communication, organization, attention to detail, basic computer skills, and negotiation ability.

Leads the People Experience Partner team and advises senior leaders on people strategy, organizational effectiveness, talent decisions, employee relations, workplace investigations, risk management, change leadership, and employee experience. Oversees complex people matters, supports enterprise people initiatives, coaches leaders, monitors organizational health trends, and maintains a small HR business partnership portfolio.

Leads core HR operations, including payroll, benefits, leave administration, HRIS management, onboarding, and offboarding. Oversees performance management, compensation cycles, audits, governance, policy reviews, and total rewards support. Drives process improvement, responds to employee inquiries, mentors HR operations staff, supports payroll oversight, and builds effective relationships across the organization.

Develop actuarial models and predictive analytics solutions, transform raw data into actionable insights, conduct actuarial research, perform key calculations, and communicate technical findings. Collaborate with Actuarial, Claims, and Underwriting teams while supporting junior colleagues and progressing toward an actuarial designation.

The Intermediate Actuarial Analyst transforms raw data into business insights, develops actuarial models, performs calculations, researches emerging techniques, and communicates findings to stakeholders. The role collaborates with Actuarial, Claims, and Underwriting teams while supporting predictive analytics initiatives and continued actuarial exam progress.

Develop actuarial models and predictive analytics, transform raw data into business insights, perform financial and regulatory calculations, conduct research, and collaborate with Actuarial, Claims, and Underwriting teams. The role supports actuarial development through hands-on projects, cross-functional collaboration, and ongoing professional exam progress.

Investigate auto insurance claims, determine policy coverage, educate customers, coordinate repair and appraisal services, process payments, maintain accurate claim reserves and records, and guide customers through valuation and settlement. The role requires strong customer service, communication, judgment, empathy, resilience, and attention to detail while working with customers, brokers, vendors, and claims systems.

Leads property and casualty insurance pricing analyses, rate development, predictive modeling, portfolio evaluation, and regulatory filing support. Develops and enhances GLMs, machine learning models, rating structures, and automated analytical processes using SQL, Python, R, Excel, and Earnix. Provides pricing recommendations, technical guidance, peer review, mentoring, and stakeholder communication while ensuring compliance with actuarial standards and regulatory requirements.

Leads the Business Intelligence and Insights function, managing analysts and delivering reporting, dashboards, analytics, business cases, ROI models, and actionable insights across insurance operations. Defines the enterprise BI strategy and roadmap, ensures data and report quality, presents findings to executives, oversees budgets and resources, and drives data-informed change. Requires deep property and casualty insurance expertise, strong analytical and visualization skills, technical proficiency with databases, SQL and Python, and substantial leadership experience.

Leads Gore Mutual’s data science function, managing teams that develop, deploy, validate, and govern predictive, generative AI, LLM, and agentic solutions. Sets the analytics and AI strategy, oversees production ML infrastructure and model monitoring, ensures regulatory, ethical, privacy, and risk compliance, and identifies opportunities to improve underwriting, fraud detection, pricing, operations, and business growth. Partners with executives and cross-functional teams to translate analytical findings into strategic outcomes while fostering innovation, experimentation, and advanced data science capabilities.