Jobs at FCT

Lead the design, development, and evolution of scalable full-stack web applications using modern cloud-native architectures and AI-assisted development. Build responsive interfaces, APIs, backend services, real-time features, and AI-powered user experiences. Apply performance, resiliency, security, testing, observability, and deployment best practices. Collaborate with stakeholders, present technical solutions, mentor developers, and drive innovation and continuous delivery across digital transformation initiatives.

Reviews cheque requests, payout calculations, and lender documentation for accuracy and completeness. Prepares cheques, electronic payments, credit card and e-transfer payments, and payment approval information. Reconciles deposit reports with bank deposits, identifies variances, updates disbursement records, and coordinates discrepancy resolution with internal partners. The role requires accounting education or equivalent experience, intermediate Excel skills, strong organization, attention to detail, multitasking, and interpersonal skills.

Provide high-volume customer and technology support to internal and external users. Resolve system access, platform navigation, file-related, and troubleshooting issues; educate customers on processes, ordering platforms, and products. Monitor inboxes and systems to meet service-level agreements, process activations, maintain policy knowledge, and deliver accurate first-call resolution. The role requires flexible availability during weekday operating hours and is offered as a 12-month contract.

Manage mortgage transactions by reviewing loan documentation for accuracy, resolving file deficiencies, collaborating with internal and external partners, proposing process improvements, delivering training, and ensuring compliance with policies and risk protocols while maintaining service levels and customer satisfaction.

Lead day-to-day operations for a division, manage multi-level managers, drive productivity and employee engagement, optimize mortgage servicing processes (registration/discharge), collaborate with Sales/Product, and implement digitization, automation and workforce management solutions to improve customer experience and reduce costs.

The DevOps Solution Architect will design and implement cloud-native infrastructure and DevOps solutions, ensuring operational excellence and reliability while leveraging AI practices throughout the software delivery lifecycle.

Lead and deliver strategic, cross-functional programs in Residential Lending Solutions. Own end-to-end program lifecycle, coordinate stakeholders, manage schedules, budgets, risks and benefits, and report progress to leadership. Drive change management, adoption, and value realization while maintaining integrated program plans and strong stakeholder relationships.

Coordinate national skip tracing, asset location, repossession and redemption activities. Manage and evaluate vendors, ensure compliance with Canadian PPSA/privacy/collections laws, maintain licensing, prepare complex documentation and reports, and use inventory/client/collections software and Microsoft Office. Provide excellent communication, negotiation and de-escalation support.

Manage mortgage transactions by reviewing loan documentation for accuracy, resolving deficiencies, coordinating with underwriting, operations and external partners, maintaining service levels, proposing process improvements, delivering training, and ensuring compliance with company policies and risk protocols to provide a positive customer experience.

Lead and manage regulatory compliance programs: develop and maintain policies, monitor regulatory changes, advise leadership, provide training, liaise with regulators and auditors, and foster cross-functional compliance and governance to mitigate regulatory risk.

Manage mortgage transactions by reviewing loan documentation for accuracy, resolving file deficiencies, collaborating with underwriting, operations and external partners, ensuring compliance and service levels, proposing process improvements, and delivering customer-focused support.

As a Cloud Platform Analyst, you will provide technical expertise, ensure system availability, and support various technologies across departments while communicating effectively with leadership and teams.