Analyst, Infrastructure-Application & Integration Services

Company Summary

Come work for a company that’s committed to the success of each and every employee. A place where innovators and collaborators come together and build on each other’s talents. Where diversity is welcomed  and celebrated.

FCT provides industry-leading title insurance, default solutions and other real estate related products and services to legal, lending, valuation and real estate professionals across Canada. With FCT, you will have the opportunity to build a meaningful career. Join us as we continue to do exciting work and make a big impact on our colleagues, customers and communities.

Job Summary

We are continually searching for great talent; individuals who possess a deep commitment to the customers and markets we serve. If you would like to join a company that is committed to the success of each employee and offers challenge, purpose and the opportunity to grow both personally and professionally in a team-oriented environment, you'll enjoy a career with us! We understand that fostering a diverse and inclusive environment is critical for the success of our business, and we actively work towards it every day. 

As a Technology Specialist, your expertise in enterprise application platforms, servers, cloud infrastructure, networking, and security will be leveraged to provide detailed technical information, advice, and direction to organizational leadership and technical teams. You possess a strong understanding of the organization’s mission, products, and services and ensure that technical policies, guidance, and procedures are rigorous, comprehensive, and consistently applied.
You will contribute to projects and the day-to-day operation of application and integration infrastructure, with a focus on IBM technologies (including WebSphere, BAW, and ODM), Microsoft Windows Server, and Microsoft Azure environments. In this role, you will act as a senior technical authority, supporting advanced technologies, leading complex troubleshooting efforts, and providing clear and precise communication to peers and leadership regarding work being performed, productivity, process improvements, and the status of systems operations.

HERE’S HOW YOU’LL CONTRIBUTE:

• Support a variety of application, integration, and infrastructure technologies, business departments, and systems, independently resolving complex issues and proactively communicating solutions
• Remain current on IT issues by acquiring and maintaining knowledge of relevant products, platforms, and initiatives, including IBM, Microsoft, and Azure technologies
• Research tools, technologies, and processes to evaluate their usefulness to departmental and corporate needs
• Support department policies by providing technically accurate solutions within established standards and guidelines
• Enhance the quality and efficiency of the Technical Services team by leading and participating in team projects, initiatives, and continuous improvement efforts
• Ensure the delivery and availability of application and infrastructure services by providing subject matter technical expertise in support of project initiatives
• Investigate and participate as a 3rd-level (Tier 3) Subject Matter Expert in the resolution of complex application, server, and infrastructure issues to ensure maximum availability and stability
• Review, maintain, and provide ongoing improvements to the overall hardware, software, and cloud environments, including logging, monitoring, error tracking, and troubleshooting practices

HERE’S WHAT YOU’LL BRING:

• Strong theoretical skills and technical knowledge supported by formal education and 10+ years of practical, hands-on experience
• Extensive experience with Microsoft server and platform technologies, including advanced Windows Server administration
• Demonstrated expertise with IBM enterprise technologies, including IBM WebSphere Application Server and related middleware platforms
• Experience supporting and operating Microsoft Azure environments, including hybrid infrastructure and application integration
• Solid understanding of Wintel technology standards, with the ability to configure fast, secure, and reliable infrastructure solutions
• Knowledge of Microsoft and enterprise security principles
• Experience with third-party products including, but not limited to, IBM MQ, OpenText Content Server, Archive Server, RightFax, MS BizTalk, and Microsoft DevOps tools
• Proven ability to diagnose and troubleshoot complex server, application, and infrastructure issues and identify root causes efficiently
• Demonstrated ability to support advanced technologies and mentor team members, bringing others up to speed to support, maintain, and upgrade critical platforms

Total Direct Compensation:

97,200 - 118,800

Any pay range is in $CAD

HERE’S WHAT SETS US APART: 

Through mentoring, innovative tools, and a variety of programs that engage and reward, we empower each employee to be great and drive results.

• Comprehensive benefits that include Employee and Family Assistance Program (EFAP) and Wellness Essentials

• Group retirement savings plan with company match

• Paid holidays and generous paid time off

• Hybrid work arrangements

• Paid volunteer opportunities and charitable donation matching

• Employee recognition programs that include referral incentives

• Potential for performance-based incentives 

• The opportunity to participate in our stock purchase plan

• And more!

*As per terms of the employment agreement

The Great Place to Work® Institute has named FCT one of Canada’s Top 50 Best Workplaces, Best Workplaces in Canada for Financial Services & Insurance, Best Workplaces in Canada for Women, Best Workplaces in Canada for Inclusion and Best Workplaces in Canada for Mental Wellness. We’re also one of Achievers 50 Most Engaged Workplaces™ in North America.

By joining us, you will not only be part of an award-winning organization, you will be part of a workforce that is engaged and empowered to succeed.

Thank you for considering FCT. We look forward to meeting you.

In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, a request for accommodation will be accepted as part of FCT’s hiring process.

To avoid any delays in the recruitment process, if you require accommodation to apply, please provide your accommodation needs in advance. You may also be required to submit adequate medical/other documentation to Human Resources to support your request for accommodation.

FCT is an equal opportunity employer and is committed to an active nondiscrimination program. All recruitment, hiring, placements, transfers, promotions, training, compensation, benefits, discipline, and other terms and conditions of employment will be on the basis of the qualifications of the individual regardless of race, colour, place of origin, ethnic origin, citizenship, handicap (including mental and physical disability), sex, sexual orientation, gender identity and expression, creed (religion), marital status, family status (being in a parent/child relationship), age, or any other basis prohibited by the applicable provincial or federal human rights legislation.