Jobs at Euna Solutions

Own go-to-market intelligence for public sector sales by building and refining propensity and intent scoring models, data standards, segmentation logic, and competitive intelligence. Analyze win rates, sales cycles, churn, and expansion to improve targeting and ICP definitions. Integrate public sector signals, maintain account and contact data quality, and operationalize insights through Salesforce, territory views, target lists, and outbound workflows. Partner with Sales, Business Development, Marketing, and GTM Systems to support evidence-based commercial decisions.

Own revenue operations reporting, forecasting, and compensation analytics for sales and Customer Success. Responsibilities include tracking bookings, attainment, pipeline health, retention, churn, commissions, bonuses, and SPIFFs; reconciling Salesforce and compensation data; managing forecast cycles; supporting quota, territory, and capacity planning; analyzing payout scenarios; documenting metric definitions; and resolving data quality issues with GTM Systems.

Own end-to-end product design across multiple enterprise SaaS products, primarily the Budget product. Conduct user research, create personas and journey maps, develop wireframes and prototypes, deliver high-fidelity designs, and collaborate with product managers and engineers. Present insights to stakeholders, apply ADA and WCAG accessibility standards, use AI tools in design workflows, and contribute to established design systems.

Own the architecture and technical direction of the shared platform layer across cloud infrastructure, identity, integrations, shared services, and enterprise systems. Establish technical standards, cloud architecture patterns, IAM strategy, resilience, and compliance alignment. Identify and prioritize architectural risks, advise AI initiatives, and participate in architecture governance. The role requires influencing senior technical and executive stakeholders across teams, with hands-on experience in AWS, Azure, infrastructure as code, and enterprise identity architecture.

Design and establish a governed AWS data architecture, including layered lake or lakehouse models, analytical data layers, PII controls, access management, lineage, residency, and reusable engineering patterns. Build reliable, loosely coupled data pipelines using managed AWS services, define governance and low-code guardrails, and contribute directly to data product delivery. The role also develops contextual data layers supporting efficient GenAI features and provides durable documentation and patterns for a small engineering team.

Build, execute, and maintain CI/CD and service pipelines across defined environments. Support source-control workflows, Azure deployments, SQL database changes, and build and deployment activities with development and QA teams. Participate in SAFe Agile ceremonies and contribute to sprint delivery while following established processes and incrementally improving infrastructure and deployment workflows.

Lead end-to-end client implementations of Euna Grants for complex public-sector grant programs. Responsibilities include discovery, requirements gathering, process mapping, system configuration, documentation, UAT, training, risk management, and cross-functional collaboration with Product and Development. The role requires deep grants knowledge, technical SaaS experience, strong client communication, project organization, and proactive use of AI tools to improve implementation quality and efficiency.

Manage B2B SaaS customer relationships in the public sector, helping customers achieve desired outcomes through success plans, regular check-ins, and strategic support. Analyze usage and health data to identify retention, upsell, and cross-sell opportunities. Coordinate with sales, marketing, product, and support teams; manage quotes and contract amendments in Salesforce; track customer surveys; and support webinars and events.

Qualify inbound leads and conduct outbound prospecting to generate qualified opportunities and pipeline for Account Executives. Engage public sector prospects through calls, email, and social outreach; conduct discovery conversations; maintain Salesforce CRM accuracy; meet activity and meeting quotas; collaborate with Marketing and Sales; and stay informed on public sector trends and SaaS product updates.

Develops customer-facing eLearning, tutorials, presentations, and webinar content for SaaS products. Manages the full webinar lifecycle, partners with subject matter experts to simplify complex information, maintains LMS courses and learning paths, produces video content using Zoom and Camtasia, and evaluates training effectiveness for continuous improvement.

Own large-scale software projects from architecture through delivery, lead agentic AI development using prompt architecture, MCP, tool integrations, orchestration, and human-in-the-loop workflows, and maintain high engineering standards. The role includes mentoring developers, leading code reviews, supporting production systems, troubleshooting agent failures, and advancing development frameworks. Candidates need strong .NET, ASP.NET MVC, C#, REST API, and full-stack experience, plus substantial experience building and supporting AI-integrated applications.

Creates and maintains clear, user-focused help center documentation for SaaS products. Translates complex workflows into actionable articles, identifies documentation needs tied to product releases, collaborates with subject matter experts, and reviews content for accuracy, consistency, and accessibility. The role independently manages multiple documentation projects and incorporates feedback with minimal coaching. This is a 12-month hybrid contract requiring three days per week in the Oakville, Ontario office.

Own the architecture of scalable, secure, multi-tenant SaaS platforms for government agencies. Define technology standards, select cloud and development technologies, lead complex architectural decisions, guide engineering teams, and ensure security, compliance, performance, reliability, and scalability. Collaborate with product and engineering leaders on requirements, integrations, and roadmaps while mentoring teams on SaaS development, deployment, and best practices.

Lead consultative software engagements for public-sector clients using Euna Budget Pro. Analyze budgeting workflows, identify optimization opportunities, translate business needs into technical requirements, coordinate with development and reporting teams, deliver product demonstrations, and provide implementation and process improvement guidance. Manage multiple engagements, communicate with stakeholders, share best practices, and support organizational transformation through budgeting software and AI-enabled approaches.

Manage B2B SaaS customer relationships in the public sector, helping customers achieve desired outcomes and maximize product value. Responsibilities include developing success plans, conducting customer meetings and check-ins, monitoring customer health, mitigating churn, identifying expansion opportunities, coordinating with cross-functional teams, managing surveys, and supporting webinars and events. The role requires project management, stakeholder communication, and proficiency with Salesforce and Microsoft Office.

Manage relationships with B2B public-sector SaaS customers, helping them achieve business outcomes and maximize product value. Responsibilities include developing success plans, leading customer meetings, monitoring health and usage, identifying expansion opportunities, mitigating churn, collecting feedback, and collaborating with sales, marketing, product, and support teams. The role also involves supporting webinars and events and managing multiple customer-related projects.

Lead enterprise Euna Grants implementations for state government clients from initiation through closure. Manage scope, schedules, budgets, risks, governance, stakeholder relationships, executive reporting, and cross-functional coordination across implementation, technical, and change-management teams. Serve as the primary client contact, facilitate steering committees, ensure regulatory and security compliance, support continuous improvement, and contribute to onboarding and AI-enabled workflow improvements.

Own software features end to end for an enterprise public budgeting platform, including requirements clarification, design, implementation, testing, code review, deployment support, and documentation. Develop with C#, VB.NET, .NET Framework, ASP.NET, T-SQL, SQL Server, Telerik UI, and jQuery while contributing to AWS modernization. Partner with product and design teams, mentor junior developers, and use AI coding assistants responsibly to improve development, testing, and review.

Lead enterprise software implementations for public-sector budgeting customers from discovery through go-live. Facilitate requirements workshops, design future-state workflows, configure solutions, oversee data migration and integrations, manage scope and risks, coordinate technical and product teams, and serve as the primary customer contact. Support testing, training, change management, verification, post-go-live stability, and escalations while ensuring projects remain on budget and meet quality expectations.

Build SQL-based ETL integrations, SSRS reports, custom data views, and customer-facing reporting solutions for Euna Budget Pro. Manage implementations from design through delivery, support Azure cloud migrations, and provide second-tier application support. Collaborate directly with customers and internal implementation teams while developing expertise in Power BI, Tableau, SQL optimization, Azure configuration, and authentication technologies.