Jobs at Euna Solutions

Own deployment and development of the n8n automation platform, build workflow automations and MCP servers, and integrate internal applications with company knowledge systems. Partner with business and engineering teams to identify automation opportunities, translate requirements into solutions, and support enterprise AI tool adoption. Deliver training and enablement programs, onboard users, and measure time savings, efficiency gains, and adoption metrics.

Own the strategy, roadmap, pricing, packaging, and commercial outcomes for procurement software modules. Analyze markets, competitors, customer data, and regulatory requirements; define structured, testable specifications; guide Product Owners and technical teams; oversee validation, launches, monetization, adoption, and feature performance. Mentor product staff and collaborate with Sales, Marketing, customers, and partners. The role requires strong SaaS product management experience, technical fluency, self-serve analytics, AI-tool proficiency, and hybrid work in Atlanta.

Oversee end-to-end onboarding for new SaaS customers by gathering requirements, configuring products, managing implementation scope and risks, facilitating training, creating documentation, resolving issues, and coordinating with sales, product, customer success, and technical support teams. The role ensures a smooth transition from sales to adoption while improving implementation processes and customer satisfaction.

Lead enterprise software implementations for public sector customers from kickoff through go-live. Responsibilities include facilitating requirements workshops, designing future-state workflows, configuring applications, managing data migration, developing SQL views and stored procedures, designing integrations and ETL processes, coordinating testing and training, managing risks and timelines, and advising customer stakeholders and executives.

Designs and executes manual and automated testing solutions for SaaS products. Responsibilities include building test frameworks with Playwright, Xray, Claude, and AI/ML tools; integrating automation into CI/CD pipelines; creating test plans; analyzing results; reporting defects; collaborating with engineering and product teams; and participating in Agile ceremonies, code reviews, and process improvements.

Provides front-line technical support to public sector software customers through phone, video, email, and chat. Troubleshoots and documents software issues in Zendesk, follows escalation procedures, contributes to knowledge-base content, and collaborates with senior analysts. The role requires building product expertise, meeting customer satisfaction and SLA targets, and supporting after-hours, holiday, and outage coverage.

Own partner marketing execution for ERP and consultant partners across content, events, digital campaigns, sales enablement, webinars, and field marketing. Build partner-specific messaging and assets, coordinate deliverables across Marketing and Alliances teams, manage multiple workstreams, and report on partner activity, performance, and pipeline influence. The role is hybrid, requiring three days per week in the Oakville, Ontario office.

Design, implement, test, troubleshoot, and document software across the Euna Grants product suite. The role includes using AI and agentic coding tools, supporting LLM-based REST APIs and integrations, presenting code patterns, demonstrating features, participating in quality reviews, and mentoring junior developers within a SAFe Agile environment.

Build, execute, and maintain CI/CD and service pipelines; support Azure deployments, source-control workflows, SQL database changes, and application delivery. Collaborate with engineering and QA teams on build and deployment tasks, participate in SAFe Agile ceremonies, and incrementally improve infrastructure and delivery processes using automation and AI coding tools.

Leads revenue operations analytics across Sales and Customer Success, owning forecasting, reporting, compensation, territory and capacity planning, GTM intelligence, data quality, and executive reporting. Manages four analysts, maintains metric definitions, supports Salesforce-based reporting, and informs planning and revenue decisions for senior leadership.

Own go-to-market intelligence for public sector sales, including account and contact data quality, intent and propensity scoring models, ICP segmentation, competitive intelligence, and FOIA-derived insights. Translate analysis into targeting rules, prioritized account lists, territory views, and outbound workflows. Manage enrichment vendors and data ingestion, validate models against sales outcomes, and partner with Sales, Business Development, and Marketing to operationalize insights.

Own and evolve Azure infrastructure for a multi-tenant SaaS app, build and maintain GitHub Actions CI/CD, author IaC (ARM templates), manage Azure SQL backups, configure secure file transfers, troubleshoot with developers, and evaluate AI-assisted ops tools to improve runbooks, pipelines, and observability.

Full‑stack developer building front-end web apps and back-end services, using AI-assisted and agentic tools. Implement RESTful APIs, write tests and metrics, monitor platform performance, collaborate with product/support, perform code reviews, and apply SDLC and security best practices.

Build and operate governed, reproducible AWS-based data pipelines and analytical products. Stand up managed AWS foundation, deliver top-priority data products, support product teams to follow architecture, and apply disciplined reliability and governance while using low-code only when appropriate.

Design and implement a governed AWS data foundation: reference architecture, layered (medallion) data models, governance (PII, classification, lineage, residency), reusable engineering patterns for ingestion/transform/serve, loose coupling to operational systems, and occasionally build data products hands-on to accelerate delivery.

Lead client onboarding and configuration of SaaS grants products, gather requirements, perform basic project management, configure systems and reports, train users, resolve issues, and collaborate cross-functionally to ensure successful adoption.

Lead strategy for delivery data capture and instrumentation, identify delivery bottlenecks, build productivity benchmarks (DORA/SPACE), model ROI for productivity investments, partner with Dev/IS directors, maintain executive dashboards, and identify innovation to accelerate developer effectiveness.

As a Junior Product Owner, you will manage backlogs, create user stories, and partner with teams to ensure compliance. You will use AI tools to enhance ticket authoring and improve delivery outcomes.

Lead development of agentic AI features and shared platform components for a multi-tenant SaaS finance platform. Design LLM orchestration, CI/CD, deployment pipelines, observability, scalable background processing, ingestion and search systems, and PostgreSQL optimization. Drive technical vision, mentor engineers, and deliver production-grade, secure, and observable AI-first solutions end-to-end.