Jobs at Enercare

Handles inbound and outbound customer contacts, recommends home comfort products and services, schedules sales appointments, records customer interactions, and supports sales KPIs. The role uses scripts, Salesforce, mapping tools, and business databases while resolving complaints, managing mailboxes, processing callbacks, correcting errors, supporting incentive programs, and mentoring newer coordinators. Strong organization, multitasking, computer skills, and prior sales or call centre experience are required.

Handles inbound and outbound customer calls, provides product recommendations, supports upselling, books sales appointments, records customer information, and meets sales and service KPIs. The role also manages customer cases, mailboxes, follow-ups, administrative assignments, and appointment scheduling while supporting sales teams, mentoring peers, correcting errors, and maintaining detailed records in company systems.

Owns the strategy, roadmap, backlog, performance, and continuous improvement of Enercare’s conversational AI products. Translates customer and business needs into requirements, prioritizes initiatives, monitors KPIs, analyzes conversations and feedback, and partners with technology, operations, legal, privacy, security, marketing, and vendors. Leads launch readiness, responsible AI practices, benefits realization, stakeholder communication, and occasional after-hours production support.

Owns FP&A support for designated product and business portfolios, including monthly P&L reporting, forecasting, budgeting, variance analysis, financial modeling, KPI analysis, and business-case assessment. Partners with Finance, Product, Sales, Operations, and executives to explain performance, support strategic planning, prepare board materials, and improve finance processes. The role also handles special projects, ad hoc analysis, and financial outlook activities.

Coordinate the planning, delivery, and day-to-day operations of Women in Trades training programs. Serve as a liaison for participants, schools, industry partners, training providers, and internal teams. Manage program logistics, communications, reports, presentations, surveys, stakeholder relationships, participant engagement, feedback collection, performance metrics, and issue escalation to support workforce development outcomes.

Supports residential sales by handling customer requests, providing product recommendations, booking appointments, managing CRM records, and meeting sales and call-center performance targets. The role handles inbound and outbound calls, promotes products and services, resolves complaints, supports department administration, uses mapping and knowledge systems, and assists with coaching and mentoring peers. Strong organization, multitasking, customer service, computer, and communication skills are essential.

Manages strategic sales initiatives for the residential sales channel, including project planning, software implementations, reporting, financial controls, budgeting, forecasting, and executive-level analytics. Develops SMART goals and growth programs, builds Power BI dashboards using governed data, tracks performance against targets, and collaborates with finance, HR, accounting, and sales teams to execute complex organizational changes.

Supports sales goals by handling customer requests, providing product recommendations, booking appointments, managing customer records, and promoting products and services. The role handles inbound and outbound calls, achieves sales and service KPIs, resolves complaints, supports department administration, uses mapping and database systems, and assists with coaching peers and new coordinators. Part-time availability is required, including weekdays and weekends.

Leads FP&A across corporate functions, overseeing budgeting, forecasting, multi-year planning, reporting, financial modeling, scenario analysis, and executive decision support. Advises senior leaders, evaluates strategic investments and business cases, identifies risks and opportunities, and connects operational performance to financial outcomes. Manages and develops an FP&A team while improving planning processes, reporting standards, automation, and finance systems using Excel, Power BI, ERP, and financial planning tools.

Leads FP&A for assigned business portfolios, including budgeting, forecasting, financial modeling, variance analysis, KPI reporting, business cases, strategic planning, and executive reporting. Partners with Product, Sales, Operations, Accounting, and Finance teams to provide performance insights and recommendations. Improves reporting processes, controls, and analytics while coaching Senior Financial Analysts and supporting high-quality, timely deliverables.

Conduct in-home sales of furnaces, air conditioners, and indoor air quality products. Build long-term customer relationships, canvass for new business, assess equipment needs, size and quote systems, and ensure professional installation. Resolve customer concerns, coordinate with internal channels, meet sales and quality targets, and grow the market through self-generated business. The role is home-based and requires flexible evening and weekend availability.

Supports sales goals by handling customer requests, recommending home comfort products and services, booking sales appointments, and managing inbound and outbound calls. Maintains accurate customer records, meets sales and service KPIs, resolves complaints, supports department administration, and assists with coaching and mentoring peers. The role requires strong organization, multitasking, computer proficiency, and customer service skills in a fast-paced call center environment.

Supports sales goals by handling customer requests, providing product recommendations, scheduling sales appointments, managing customer data, and promoting products and services. The role meets sales and service KPIs, performs inbound and outbound calls, resolves complaints, supports sales teams, maintains accurate records, and assists with coaching, administrative tasks, and customer care programs.

Owns the end-to-end delivery and optimization of a technology value stream. Leads discovery, requirements definition, process and journey mapping, solution design, backlog prioritization, Agile delivery, QA validation, production troubleshooting, and cross-functional alignment. Partners with engineering, product, operations, customer service, vendors, and business stakeholders to deliver scalable, user-centered solutions and measurable outcomes. Uses data, application tools, and SQL analysis to guide decisions and improve customer and employee platforms.

Supports sales operations by handling customer requests, providing product information, booking and rescheduling appointments, recording customer interactions, and promoting relevant services. The role manages inbound and outbound calls, meets sales and service KPIs, resolves complaints, supports administrative tasks, and assists with coaching and mentoring peers. Strong organization, multitasking, communication, customer service, and computer skills are essential.

Leads an analytics team responsible for building governed data products, modernizing reporting, standardizing enterprise KPIs, and delivering self-service analytics and executive-ready insights. The role guides data strategy and architecture, manages governance and metadata, partners with business and IT stakeholders, maintains operational reporting, and mentors analysts and developers while using agile delivery practices.

Supports sales goals by handling customer requests, recommending home service products, booking and managing sales appointments, and maintaining accurate customer records. The role handles inbound and outbound calls, promotes products and programs, meets sales and service KPIs, resolves complaints, supports department administration, corrects errors, and mentors new coordinators. Strong organization, multitasking, computer proficiency, customer service, and sales or call center experience are required.

Leads marketing analytics initiatives at the intersection of business, data, and technology. Designs scalable data models, KPI frameworks, analytics engineering solutions, executive dashboards, and self-service BI capabilities using Microsoft Fabric and Power BI. Performs segmentation, forecasting, experimentation, predictive analytics, and marketing performance measurement. Partners with cross-functional and executive stakeholders to modernize analytics, strengthen governance, and deliver actionable insights.

Owns the commercial performance and lifecycle execution of Plans and Electrical portfolios, including pricing, offer design, forecasting, retention, product growth, and go-to-market execution. Leads portfolio initiatives, regulatory and service readiness, cross-functional partnerships, and a team of two product managers and one analyst. Accountable for revenue, margins, renewals, churn, household penetration, product mix, and forecast accuracy.

Provides financial oversight and operational analysis across business units. Responsibilities include budgeting, forecasting, financial modeling, month-end reporting, variance analysis, KPI tracking, risk monitoring, process improvement, and strategic decision support. Partners with operational and senior leaders to improve performance, optimize costs, maintain financial controls, and support business planning and executive reporting.