Jobs at Desjardins

Manage and grow a diverse portfolio of large group benefits clients by strengthening advisor, consultant, and client relationships. Drive profitable business growth, retention, and product expansion while addressing client issues and representing the company at industry events. Provide consultative guidance on group insurance products, funding models, underwriting, pricing, and financial management. The role requires client visits, strategic relationship management, and achievement of sales and business objectives.

Leads growth-focused product strategy for the Desjardins Agent Network, including roadmap development, backlog prioritization, market and performance analysis, KPI tracking, growth forecasting, and stakeholder collaboration. Manages relationships between agents and operations by gathering feedback and translating insights into improved processes, tools, offerings, and customer experiences.

Provide personalized financial advice and client support through Desjardins call centres. Responsibilities include assisting small and medium-sized business clients, selling or modifying financial products, and educating group benefits clients about policies, coverage, claims, beneficiaries, and insurance services. The role requires a relevant college diploma, at least one year of relevant experience, and advanced French proficiency.

Manage full-cycle, high-volume recruitment for Desjardins, including client advising, sourcing, screening, interviews, testing, background checks, offers, and candidate communications. Build talent pipelines, attract passive candidates, promote careers, support employee development, contribute to talent acquisition projects, and ensure privacy and information security compliance. The role requires advanced French, intermediate Workday and LinkedIn knowledge, and a bachelor's degree or equivalent experience.

Analyzes business needs, costs, risks, opportunities, and stakeholder requirements for complex strategic transformation initiatives. Develops business solutions, testing and acceptance plans, change management strategies, and rollout support. Ensures end-to-end requirements traceability, solution integration, and alignment with organizational objectives. Coordinates cross-functional stakeholders, influences senior management, and provides expert recommendations in ambiguous, operationally complex environments.

Supports marketing planning and operations for credit card products and services. Responsibilities include project and event logistics, marketing research and analysis, campaign coordination, budget tracking, data processing, legal and compliance reviews, customer-facing documentation, partner governance, process documentation, workflow automation, and monitoring marketing technology trends.

Lead product and digital experience strategy for Group Insurance and Group Retirement Savings. Manage an end-to-end Figma ecosystem prototype, influence product roadmaps, translate user and business needs into strategic recommendations, facilitate design thinking workshops, advise cross-functional teams, and present digital visions to clients, executives, and stakeholders.

Investigates, evaluates, negotiates, and manages complex catastrophic accident benefit claims. Guides clients through the claims process, coordinates with healthcare, legal, and rehabilitation stakeholders, supports functional recovery, resolves sensitive issues, manages disputes, applies accurate reserves, and ensures timely payments while complying with regulatory and contractual requirements.

Conduct advanced predictive modeling and actuarial research using structured and unstructured insurance, telematics, geospatial, and climate data. Advise pricing, underwriting, actuarial, and innovation partners; develop and improve analytical processes; evaluate emerging analytics methods; communicate results to management; and support strategic projects and decision-making committees.

Manage Desjardins’ brand sponsorship portfolio from opportunity analysis and negotiation through contract compliance, activation, budgeting, partner relationships, and performance measurement. Develop sponsorship strategies, recommendations, and integrated activations aligned with brand and business objectives. Collaborate with internal stakeholders, agencies, and partners; monitor ROI, contractual obligations, and KPIs; provide advisory support, training, and best practices to improve sponsorship impact and organizational value.

Leads strategic brand sponsorships and partnership marketing initiatives, including opportunity evaluation, negotiations, contract management, integrated activation, governance, budget oversight, risk assessment, and performance measurement. Advises senior leaders and cross-functional stakeholders, manages partner relationships, develops recommendations using analytics and KPIs, and provides coaching and best practices to strengthen portfolio value, brand impact, and community outcomes.

Manages commercial sponsorship portfolios across multiple regions, including opportunity sourcing, partnership negotiation, contract compliance, activation planning, budgeting, payment oversight, relationship management, and performance reporting. Develops data-driven recommendations aligned with business and marketing objectives, measures sponsorship ROI and ROO, and advises internal teams and partners on best practices and execution.

Advises on skills training and competency development by diagnosing needs, analyzing business priorities, designing training strategies, coordinating delivery, coaching employees, and developing implementation plans. Conducts studies, analyzes data, prepares recommendations and reports, and collaborates with stakeholders, clients, and partners to support organizational development initiatives.