Jobs at Desjardins

Conduct advanced predictive modeling and actuarial research using structured and unstructured insurance, telematics, geospatial, and climate data. Advise pricing, underwriting, actuarial, and innovation partners; develop and improve analytical processes; evaluate emerging analytics methods; communicate results to management; and support strategic projects and decision-making committees.

Manage moderate- to high-complexity Ontario accident benefits and disability claims. Investigate, evaluate, negotiate, and resolve claims while ensuring regulatory and contractual compliance. Communicate with clients, coordinate with medical, legal, and rehabilitation stakeholders, support functional recovery and return to work, maintain accurate reserves, and issue timely payments.

Leads Private Wealth Management growth across Ontario and Northwestern Quebec. Develops and monitors regional business plans, strengthens partnerships with Desjardins networks and strategic partners, promotes wealth management services, drives profitability, standardizes business practices, supports talent development, and ensures compliance with legal, regulatory, ethical, and organizational requirements.

Administer, configure, develop, test, and deploy Salesforce Service Cloud and Halo platform enhancements. Support case management, workflows, reporting, integrations, incident resolution, data quality, access controls, and change management. Contribute to Marketing Cloud Next, Data 360, and Agentforce implementations while collaborating with business teams, suppliers, and technology partners. Maintain documentation, troubleshoot complex platform issues, and support continuous improvement initiatives.

Collects, extracts, analyzes, interprets, and validates data to support business decisions. Develops and maintains management indicators, reports, data analytics solutions, quality-control procedures, documentation, and training materials. Participates in SAS ETL development, supports data governance and publication quality, and assists users with data requests and interpretation.

Designs and maintains data models and structures within Guidewire Data Studio, develops ETL/ELT processes, improves data and query performance, and ensures data quality, integrity, traceability, and accessibility. Advises business teams and data users, supports platform administration and adoption, establishes data modeling and governance best practices, mentors colleagues, and contributes to modernization of data platforms and information systems.

Leads complex data science and advanced analytics initiatives to support business decisions. Oversees data mining, feature engineering, data quality, predictive modeling, segmentation, and model deployment. Develops programming for data preparation and model management, creates visualizations and executive presentations, establishes modeling guidelines, supports documentation and training, and improves data management tools. Acts as a subject matter expert and advisor while coordinating stakeholders and translating business needs into analytical solutions.