Teams at Desjardins

Manage and grow a diverse portfolio of large group benefits clients by strengthening advisor, consultant, and client relationships. Drive profitable business growth, retention, and product expansion while addressing client issues and representing the company at industry events. Provide consultative guidance on group insurance products, funding models, underwriting, pricing, and financial management. The role requires client visits, strategic relationship management, and achievement of sales and business objectives.

Leads growth-focused product strategy for the Desjardins Agent Network, including roadmap development, backlog prioritization, market and performance analysis, KPI tracking, growth forecasting, and stakeholder collaboration. Manages relationships between agents and operations by gathering feedback and translating insights into improved processes, tools, offerings, and customer experiences.

Provide personalized financial advice and client support through Desjardins call centres. Responsibilities include assisting small and medium-sized business clients, selling or modifying financial products, and educating group benefits clients about policies, coverage, claims, beneficiaries, and insurance services. The role requires a relevant college diploma, at least one year of relevant experience, and advanced French proficiency.