Senior Solutions Consultant

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

About the role:

The Senior Solutions Consultant plays a critical role in supporting mid-market and enterprise opportunities across the Canadian business. This role is responsible for partnering with sales, product, and delivery teams to design and position Fiserv’s enterprise payment solutions in a way that directly addresses client needs and business outcomes.

Acting as a trusted advisor, the consultant brings deep payments expertise while translating complex capabilities into clear, client-focused solutions across multiple channels.

What you'll do:

• Partner with Sales, Account Management, and Relationship Management teams to support strategic mid-market and enterprise opportunities.
• Engage directly with clients to understand business requirements and position tailored payment solutions that solve for their needs.
• Collaborate with internal stakeholders (Product, Engineering, Certification, and Operations) to gather the latest product capabilities and ensure accurate solution design.
• Lead client-facing discussions including solution walkthroughs, technical deep dives, and discovery sessions.
• Develop and deliver compelling, segment-specific presentations and solution decks.
• Act as a subject matter expert on Fiserv’s enterprise payments ecosystem across channels (in-store, eCommerce, omnichannel) and support RFP/RFI responses with solutioning expertise and technical input.
• Drive internal enablement by training Account Managers and Relationship Managers on relevant products and solutions.
• Facilitate ongoing knowledge-sharing sessions, including technical deep dives and product updates.

Experience you'll need to have:

• 7 years of experience working in payments, with exposure to acquirers, POS, or related payment technologies.
• Technical background in software, payments, or solution consulting.
• Strong knowledge of the payment's ecosystem, working with APIs, SDKs, including card-present and card-not-present flows.
• Experience working with multiple payment providers, platforms, and large-scale payment ecosystems.
• Proven ability to design and position integrated solutions across complex environments in a creative, client-centric manner.
• Experience supporting enterprise or mid-market clients in a solution consulting, pre-sales, or product role.
• Experience creating executive-level presentations and technical solution decks.
• Ability to travel up to 25%

Experience that would be great to have:

• Bachelor's Degree/Master's Degree in related field.
• Deep familiarity with payments platforms, feature, workflows and use cases.  
• Experience enabling or training sales, account management, or relationship teams.
• Experience working in a multi-channel payments environment.
• Self-starter with the ability to operate in a fast-paced, dynamic environment.
• Fluency in French

How you’ll work:

• This role is hybrid. You will work 3 days in the office and 2 days remote. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.

Sponsorship:

Applicants must be legally authorized to work in Canada to be considered for this position. The company is not offering visa or work permit support. Only candidates who are Canadian citizens, permanent residents or who hold a valid open work permit will be considered for this role.

Benefits at Fiserv:

• Fuel Your Life wellness program with activities and rewards to support total well-being

• Paid statutory holidays, Recharge & Refuel vacation (years-of-service tiers), and a Paid Sick Time program

• No-cost, confidential support through the Employee Assistance Program (EAP) for you and household members

• Recognition through Living Proof, with points redeemable for merchandise and gift cards

• Eight Employee Resource Groups to build connection and inclusion

• RRSP with 100% company match up to 5%, a Non-Registered Savings Plan (NREG), and an Employee Stock Purchase Plan (ESPP)

• Comprehensive extended health care and vision benefits, plus dental coverage

• Company-paid Basic Life and AD&D, with optional life and AD&D coverage available

• Company-paid Short-Term Disability and Long-Term Disability income protection

• Emergency medical coverage for out-of-province/out-of-country travel via extended health benefits

Note: Benefits may vary based on province, role, and eligibility, and are governed by the applicable plan documents.

Salary Range:

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name

• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.