Jobs at Fiserv

The Business Development Manager will drive revenue by acquiring new merchant customers for Clover, managing the sales cycle, and delivering product demonstrations.

Supports ISO partner residual invoicing, billing validation, reconciliation, variance investigation, and issue resolution. Monitors workflows and service levels, responds to partner billing inquiries, maintains audit-ready records, and coordinates with Finance, Operations, Sales Support, Client Services, and Partner Support. The role also identifies recurring billing issues and process improvement opportunities to improve accuracy, controls, and operational efficiency.

Lead and manage a team of ~10 inside sales reps to drive pipeline, revenue, and performance. Hire, coach, forecast, manage CRM/opportunities, run pipeline reviews, partner cross-functionally, and ensure sales KPIs and reporting accuracy to meet growth objectives.

Manage and support national enterprise accounts alongside Relationship Managers: resolve complex client issues, drive retention and upsell, analyze client data, coordinate internal teams, track KPIs, and maintain accurate CRM/eCRM records to protect and grow revenue.

Lead and deliver large, technical client implementations and conversions. Coordinate cross-functional teams, develop and execute project plans, ensure milestones and quality outcomes, resolve issues, and identify process improvements to streamline procedures and improve product efficiency in payment integrations.

Manage national enterprise accounts, resolve complex client issues, drive retention and upsell revenue, analyze client data to inform account strategies, coordinate internal teams to meet SLAs, and maintain accurate CRM and KPI records.

Lead process analysis, service delivery optimization, technology enablement, and vendor governance to improve operational performance and customer outcomes. Develop requirements, implementation plans, testing support, and operational documentation while managing cross-functional projects, tracking benefits, and analyzing KPI and vendor performance to drive continuous improvement.

Provide senior-level executive administrative support while leading cross-functional operational initiatives. Manage executive calendars, expenses, onboarding, compliance, reporting, dashboards, and project execution across stakeholders to improve processes and ensure timely delivery.

Drive revenue by cross-selling Clover Capital financing to existing merchants via inbound/outbound consultative sales. Manage full sales cycle, qualify leads, negotiate terms, maintain CRM records, meet monthly and annual targets, and build referral partner relationships.

Drive revenue by selling Clover Capital financing solutions to existing merchants through inbound and outbound engagement. Responsibilities include consultative selling, lead generation and qualification, pipeline and CRM management, proposal discussions, negotiation, closing, referral partner relationship management, and sales performance tracking. The role is bilingual in English and French, operates onsite Monday through Thursday with remote Fridays, and requires experience in inside sales and regulated financial products is preferred.