Senior Sales Operations Manager

About Q4

At Q4, we make an impact together, obsess over our customer, operate with integrity, and bring big ideas to life. 

Q4 is charting a bold new path for investor relations as the first AI-driven IR Ops Platform, providing everything an IR team needs to succeed on a single, powerful platform. The Q4 Platform enables public companies to attract, manage, and understand investors - all in one place. Over 2,600 customers, including many of the most respected brands in the world, trust Q4 to help drive premium valuations for their companies. Only Q4 offers a tech stack holistically designed to equip IR teams with data, insights, and smart workflows that power remarkable outcomes. Learn more at q4inc.com.

We hire smart, curious, and talented people to push boundaries, reimagine what’s possible, and turn challenges into opportunities. All while keeping the needs of our clients at the heart of everything we do.

Come grow with us!

The Senior Sales Operations Manager will be a key member of the Revenue and Business Operations Team. The candidate will help increase the productivity of the CRO organization to help drive revenue growth efficiently. You will help build and enable sales processes, define and implement data analytics of current sales practices and performance with a focus on identifying, developing and implementing operational improvements (people, process, systems and data) to drive ARR growth.

Role Responsibilities:

• Developing and providing operational and strategic reports and analyses to enable Sales leaders to execute business objectives successfully.
• Managing data integrity and ensuring data integration and collaboration between cross-functional teams (Sales, Marketing, IT, Finance, HR, Customer Success).
• Applying quantitative analysis and data visualization to tell the story behind the numbers.
• Being the operational link cross-functionally for ongoing operations of pipeline & booking management, forecasting, and performance management.
• Initiating and leading process automation and optimization projects, from identifying opportunities to synchronizing IT and Operations efforts in designing and implementing solutions.
• Developing and maintaining operational measurements and metrics to identify sales performance issues and provide the frame for developing corrective action plans.
• Supporting ongoing alignment and troubleshooting of data flows and operational issues while demonstrating excellent communication skills and being a problem solver.
• Implementing data analytics of our current sales practices and performance, with a focus on identifying, developing, and implementing operational improvements to drive results.
• Developing and providing operational and strategic reports and analyses to enable Sales leaders to execute business objectives successfully
• Drive commission reporting and partner with finance for commission calculation and payouts

Qualifications

• 3+ years experience working in Revenue, Sales or Business Operations
• Skilled in stakeholder engagement and coordination across diverse business units
• Deep operational knowledge of various business systems including Salesforce, CPQ, Google Workspace, Salesloft, MetaBase, etc.
• Proficient in GSheets/Excel/spreadsheets for data organization and interpretation to support business programs
• Expertise in mapping processes and systems to align with end-to-end customer journey
• Experience driving change within Sales teams, utilizing platforms like Salesforce and Salesloft
• Proficient in defining key metrics, developing reporting programs, and tracking analytics
• Strong project management skills, PMP designation is an asset 
• Adaptable and collaborative team player with strong leadership skills
• Exceptional technical writing and communication skills
• Analytical problem-solver with attention to detail
• Comfortable working in fast-paced environments, occasionally outside regular hours

Why Q4?

We are motivated by solving complex problems in unorthodox ways. Emphasis on your well-being means you experience your true potential. We offer a variety of benefits to ensure you can always work hard and have fun:

- Health, wellness & lifestyle benefits to balance your heart, mind, and body;

- Pension matching incentives to support your financial health;

- Flexible paid time off so you can truly recharge and enjoy life;

- Choose your home, one of our trendy offices, or mix it up with our flexible working environment;

- Virtual team building and socials, keeping people connected is important to us; and 

- A fantastic culture to top it all off!

Join #Q4orce

Q4’s diverse and inclusive workplace fosters a friendly, open-minded environment. Diversity makes us stronger from the increased pace of innovation to strengthening our culture. With great reasons to work here, take advantage by submitting your application to join our growing team.

Q4 values diversity and people of all backgrounds and abilities. Should you require any accommodations prior to or during the interview process, please contact [email protected].

#LI-Remote #q4orce